Genesys Cloud Engineer
CPI Security
- Experience
- 5+ yrs
- Location
- Charlotte, North Carolina, United States
- Job type
- Full-time
Required skills
- Genesys Cloud CX
- Salesforce
- Architect
- SIP
- VoIP
- REST APIs
- webhooks
- OAuth
- JSON
- Microsoft Azure
- SQL
About the role
5+ years enterprise contact center or telecom experience; 3+ years Genesys Cloud CX administration/engineering; strong outbound dialer, SIP/VoIP, and integration skills; bachelor's degree preferred; after-hours maintenance and incident response required.
About CPI Security
Private, family-owned security company providing home and business security, automation, and 24/7 monitoring across the Southeast.
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