An Opportunity To Grow Your Career
By Joining our Student Assessment & Registrations Team
(contract, full-time - 18 months)
CPA Ontario is currently in search of a Student Registration Specialist who will be responsible for a full range of services within the Student Assessment & Registrations team, with focus on the administration of escalated and complex student registration and admission to membership matters. Through interaction with students, individuals at all levels throughout CPA Ontario and external stakeholders, the incumbent supports the Student Registration Manager and is the first point of contact for student suspensions, de-registrations, re-registrations, deadline extensions, implementation, and documentation of process changes, and supporting the Annual Student Dues, appeals and special projects as required.
What You’ll Be Doing:
Administrating escalated and complex student registration and admission to membership matters, specifically those requiring a high degree of confidentiality and discretion.
Organizing and tracking student files, gathering documentation, preparing communications and questionnaires, and verifying and reviewing submissions.
Collaborating, planning, and coordinating with internal stakeholders on the Annual Student Dues application in determining business requirements, technical specifications, online testing, maintenance of live site, managing correspondence pertaining to dues notifications, and ensuring the necessary follow up on student suspensions and de-registrations.
Providing support to the Student Registration Manager when required to ensure registration and admissions processing timelines are being adhered to.
Reviewing and organizing re-registration requests, timeline extension requests, admission to membership files, withdrawals, suspensions, de-registrations, appeals and fee related matters including timely updating in the student/membership database.
Maintaining current and accurate procedures for all duties performed in this position.
Participating in on-going projects related to the continuous improvement of the student registration process and assist in special projects.
Who You Are:
A post-secondary graduate with 5 years of experience, preferably within a professional, academic, membership or regulatory body environment.
Experienced working with diverse student populations and ability to exercise judgement, discretion and tact when handling sensitive and confidential matters is required.
A strong communicator (verbally and written) with excellent interpersonal, relationship building, customer service skills and a proven ability to deal with people in a professional manner.
Digitally fluent in Microsoft Word, Excel, PowerPoint, Teams and SharePoint.
A critical thinker with strong time management, organizational and analytical skills with attention to accuracy and detail.
Knowledgeable of CPA Ontario’s regulations, by-laws, policies and procedures is preferred.
Familiar with the use of a membership management database system.
What We Offer:
A fast-paced environment. Collaboration, innovation and passionate professionals are at our core. We relentlessly pursue what’s next to unlock the full potential of you and us together.
Flexible work environments. As part of our Hybrid work culture, we provide flexible, remote work options to support you in your career, in addition to in-office teamwork and collaboration.
Diversity and inclusion. We recognize the value in our differences and prioritize inclusivity to bring together the best talent to protect the public, advance the profession and enable CPAs to lead business and society forward.
Ongoing learning and career growth. We want your career to skyrocket. We support career advancement and professional development opportunities with learning investments to promote your future growth. Thrive with us.
Focus on your well-being. With industry leading benefits and wellness programs, including a healthy lifestyle allowance, mental health resources and more, we’re committed to your well-being.
Who We Are:
We protect the public. We advance the profession. We enable CPAs to lead business and society forward. We ensure that our 103,000 members and 18,000 students meet the highest standards of integrity and expertise. We help them stay ahead of global market trends and abreast of regulatory change. CPAs represent a globally recognized, premium designation. Our Chartered Professional Accountants are valued by organizations in all industries for their financial expertise, strategic thinking, management skills and leadership. We believe that success happens when both business and society benefit. For information on the profession visit: cpaontario.ca.
We Appreciate Your Interest In CPA Ontario And This Position:
At CPA Ontario, we are committed to building high-performance teams. Our selection process is thorough, and all candidate applications are reviewed. Should your qualifications and experience meet the requirements of this role, a member of our recruitment team will contact you. We encourage you to set up CPA Ontario job alerts for positions that align to your experience and career goals.
CPA Ontario is an inclusive employer. Accommodation is available under the Ontario Human Rights Code. If you require a disability-related accommodation to participate in the recruitment process, please email accessibility@cpaontario.ca with “Accommodation Required” in the subject line to provide your contact information. A member of the Recruitment team will contact you within 48 hours.
