Recovery Coordinator

• Manage a portfolio of delinquent commercial accounts, ensuring timely follow‑up and resolution.

• Contact business customers by phone and email to recover past‑due balances and negotiate payment arrangements.

• Investigate billing disputes, service issues, and account discrepancies to determine root causes and next steps.

• Collaborate with internal teams—including Billing, Sales, Customer Service, and Legal—to remove barriers to payment.

• Maintain accurate, compliant documentation of all collection activity in company systems.

• Experience in commercial collections, accounts receivable, credit, or B2B account management.
• Strong negotiation and communication skills with the ability to navigate challenging conversations professionally.
• Ability to interpret contracts, invoices, statements, and purchase orders.
• High attention to detail and strong organizational skills for managing a large account portfolio.
• Familiarity with collections software, ERP systems, or CRM tools.

The salary range for this role is $50,000 - $65,000 and represents the Firm's good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will be dependent upon a number of factors, including but not limited to, the candidate's relevant experience, qualifications and location.