UX Architect I

Develop a deep understanding of customers and business needs by assisting in user research activities, including persona development, heuristic evaluation and usability reviews. Lead the assessment of competitive user experiences. Identify strategic opportunities for competitive advantage based on findings. Examine web analytics to inform user interactions and designs. Collaborate with product, design, content, and development teams. Facilitate user scenario planning and tasks with Cox Automotive's product team. Translate business requirements into simple, highly usable and compelling interface layouts. Create site maps, user flows, wireframes and interactive mock-ups/prototypes (lo/high fidelity). Integrates personas/segmentations with related deliverables. Utilize the Design System to facilitate a familiar, delightful and efficient user experience. Collaborate with technical teams to determine data accessibility and understand technology constraints/advantages for the design structure. Ensure developers understand specifications. Support usability testing by creating working models of the experience design. Create and support the information architecture of navigation, content, etc. Champion user needs and product usability while balancing business and technical constraints. Articulate rationale behind interface decisions and how to prioritize interface features. Identify tools, templates and techniques to evolve existing processes.

Cox Communications provides broadband applications and services aimed at enhancing human connections and improving community life. Their products include high-speed internet, cable television, and home automation solutions that contribute to the development of smart homes and smart cities. These services work by delivering reliable connectivity and entertainment options, allowing users to enjoy seamless communication and access to information. What sets Cox apart from its competitors is its strong focus on community engagement and a people-first culture, which drives their commitment to improving the quality of life for their customers. The company's goal is to foster real human connections through technology while continuously enhancing the comfort, convenience, and security of the communities they serve.