Revenue Management Unit Manager - Promotional

About the Department

This recruitment is promotional only. You must presently be a full or part-time regular or probationary County of Sonoma, Community Development Commission, Sonoma County Fairgrounds, or Sonoma County Water Agency employee in order to apply for this position. 

The Department of Health Services has requested a county-wide promotional certification to fill a Revenue Management Unit Manager position. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. This employment list may also be used to fill future full-time or part-time positions as they occur during the active status of the list. The Civil Service title for this position is Administrative Services Officer I.

About the Position

The Revenue Management Unit Manager is responsible for the Department of Health Services' revenue management cycle operations, which includes providing leadership and managing the administrative and fiscal functions associated with claims processing, payment, and revenue generation within the Behavioral Health and Public Health Divisions. In this position, you will: 

• Lead and oversee daily operations of billing and claims processing for Medicare, Medi-Cal, and private insurance, ensuring accuracy, efficiency, and compliance
• Provide strategic and operational leadership for Behavioral Health contracts, including oversight of compliance requirements and contract execution  
• Manage revenue cycle activities, including monitoring billing trends, resolving denials, and implementing strategies to protect and optimize revenue  
• Direct the preparation and analysis of financial and operational reports, delivering timely insights to support executive decision-making 
• Ensure compliance with all regulatory requirements, including credentialing, state reporting, and adherence to applicable guidelines and standards 
• Collaborate with internal and external stakeholders, representing the organization in key meetings and fostering strong cross-functional partnerships 
• Supervise, mentor, and develop staff while driving performance, accountability, and continuous improvement initiatives 

As the ideal candidate for this role, you will bring prior billing experience and a background in establishing billing processes and procedures. You will also possess many of the following: 

• Excellent verbal and written communication skills to explain data related to the role and present detailed information to stakeholders 
• The ability to lead and successfully manage people, projects, and tasks in a fast-paced environment
• Excellent knowledge of accounting and cost principles, Medi-Cal/Medicare billing systems, insurance billing cycles, and Electronic Health Records (EHR)
• Strong analytical and critical thinking skills, to review, analyze, and interpret data, overcome challenges, and implement solutions 
• The ability to support and motivate the employees in the Revenue Management Unit, and create a collaborative environment 
• Excellent management skills with the proven ability to work collaboratively with a variety of internal and external stakeholders 

Application submissions require the Supplemental Questionnaire to be completed. 

Position Duties

Experience: Experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, two years of progressively responsible experience in a professional, human resources, administrative or fiscal staff position would provide such an opportunity. Experience supervising professional, administrative or technical staff is desirable. 

Education: Academic coursework which would provide the opportunity to acquire the knowledge and abilities listed. Normally, coursework in public administration, business administration, management, accounting, statistics, human resources or closely related courses would provide such an opportunity. 
 
License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position.

The position advertised on this announcement does not require possession of a valid California Driver’s License.

Minimum Qualifications

Considerable knowledge of: principles and practices relating to modern budget, programs and systems management. 
 
Working knowledge of: operations and functions of county government; group dynamics as it relates to public organizations; research methodology, report writing and basic statistics, and their application; rate analysis; public debt analysis and legal requirements; grant proposal preparation; alternative funding sources; effective human resources and supervisory techniques; written and oral communications, including language mechanics, syntax and English composition; and modern office methods and procedures; the use of electronic information equipment and specific systems as used within the department.

Ability to: plan and organize research and statistical work relating to the various aspects of administration, budget and general management matters; understand, interpret and apply rules, regulations, ordinances, and federal, state and local legislation; effectively communicate orally and in writing, and present conclusions before advisory and policy bodies; effectively supervise the work of professional, technical and office support staff; establish and maintain effective working relationships with county management personnel, employees, and the public in carrying out sound management policies; perform data collection, interpretation and evaluation pertaining to administrative, fiscal and management matters; use principles of inductive and deductive reasoning to validate conclusions and recommendations; analyze administrative problems, budgets, and a variety of programs, systems and procedures; use electronic information equipment and specific systems as used within the department.

Other Qualifications

• Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
• You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
• You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
• Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.

Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process.

Application submissions require the Supplemental Questionnaire be completed.

Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored.

The selection procedure will consist of the following examination:

An Application and Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Personally identifiable information (PII) is removed from the standard application fields and applicable attachments. This PII blind screening practice redacts a candidate’s personal information that could potentially influence or bias the scoring process. Personal information includes the applicant’s name, former last name, address, phone number, email, driver's license number, school name, education start and end dates, age, date of birth, gender, and race. This PII blind screening practice helps contribute to a fair and equitable examination process.

Each applicant will be evaluated based on the following criteria:

• Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.

Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application and Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application and Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.

Additional Information

A background investigation may be required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants.

Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position.

How to Apply

Applications are accepted online at www.yourpath2sonomacounty.org. Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job announcement must be received by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted.

The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.

HR Analyst: SZ

HR Technician: PPB

Local government providing essential public services to Sonoma County residents.