INFORMATION SYSTEMS ANALYST II

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With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 116,000 employees in more than 38 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more.

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The Opportunity

We are pursuing qualified candidates to fill Information Systems Analyst II positions within the County of Los Angeles. The position defines and analyzes requirements and business functions, designs functional systems specifications and tests and coordinates the implementation of new application systems and/or revisions to existing systems.

Position Duties

WHAT DOES AN INFORMATION SYSTEMS ANALYST II DO?

• Elicits and documents user requirements for new systems and system enhancements; documents functional and technical requirements.
• Completes change management documentation and coordinates approvals according to departmental procedures.
• Collaborates with information technology staff to ensure requirements are met throughout the systems development life cycle.
• Conducts interviews, performs workflow analysis, documents scope and objectives, and participates in design sessions.
• Researches commercial software to identify products that might meet departmental requirements; analyzes and documents products' ability to meet user, functional, and technical requirements.
• Evaluates impact of solution alternatives, performs cost/benefit analysis, analyzes constraints, and assesses risk to support go/no go and build/buy decision-making.
• Prepares detailed specifications, addressing scope and boundaries of the system, data requirements, algorithms, user functions, forms and reports, workflow, interfaces, security, audit trails, and business continuity requirements.
• Develops and maintains implementation and conversion plans.
• Develops and implements training and test plans.
• Assists in development and maintenance of project plans; assists in coordinating project reporting.
• Develops test scenarios; prepares user acceptance test documentation; collaborates with system users to conduct user acceptance testing.
• Prepares technical systems documentation, user manuals and online help.
• Monitors system compliance with established IT policies, procedures, guidelines, plans and standards.
• Performs analysis to help resolve application problems.
• Collaborates with other technical staff to perform unit testing, integration testing, production simulation and load testing, and network testing, as needed.
• Installs software in support of business application, as needed.
• Prepares hardware and software specifications for procurement, as needed.
• Participates in the development of requests for information (RFIs), requests for proposals (RFPs), requests for quotes (RFQs), statements of works (SOWs), etc., and in the evaluation of proposals, as needed.
• Monitors contractor performance, as needed.

Minimum Qualifications

*To receive credit for your education, include a legible copy of your official diploma, official transcript, or letter/certificate from an accredited institution within seven (7) calendar days from the end of the filing period. The document should show the date the degree was conferred and be in English; if it is in a foreign language, it must be translated and could require evaluation for equivalency to U.S. standards if not listed in the International Handbook of Universities or World Higher Education Database. For more information on our standards for educational documents, please visit: 
https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf 

**Closely related fields include the following, but not limited to: Computer Information Systems, Computer Technology, Cyber Security, Information Systems Security, and Management Information Systems.

***Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or, at the Sheriff Department, the coordinated executive command structure) for the department or major organizational unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit.

****Experience at the level of Information Systems Analyst I is defined under close supervision, using established procedures, defines and analyzes requirements and business functions, defines functional system specifications and tests and coordinates the implementation of new application systems and/or revisions to existing systems. Incumbents in this sub-journey class perform systems analysis and design within a limited framework using basic systems design techniques and analysis tools, possess a basic understanding of business functions and have the ability to perform all phases of systems analysis and development. 

You may still qualify even if your job title isn’t exactly the same as the one listed. What matters is that your experience is at a similar level — meaning your job involves similar responsibilities, requires comparable skills and knowledge, and takes place within a similar organizational structure. Please provide a clear explanation of your experience to demonstrate that it is at the appropriate level. 

Other Qualifications

Once we have identified that you meet the requirements, we will email you a notification, inviting you to participate in the following assessments: 

This examination will consist of TWO (2) parts:

Part I: Multiple choice and/or simulation assessment(s), weighted 50%, assessing:

• Deductive Reasoning
• Professional Potential
• Achievement
• Maintaining Good Working Relationships
• Analyzing Information
• Learning Quickly
• Generating New Ideas
• Using Time Efficiently
• Working to High Quality Standards
• Adapting to Change
• Coping with Uncertainty
• Willingness to Learn
• Responsibility

Candidates may be invited to participate in both Part I and II.  However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored.

• Computer Literacy
• Business System Analysis
• Project Management for IT Professionals
  
  

MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

APPLICANTS MUST MEET THE REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE LIST.

TRANSFER OF TEST COMPONENTS: 
If you have taken identical components recently for other exams, your responses may be automatically transferred to this examination. This exam contains test components that might be used on future exams, and your responses could be transferred to that exam.

TEST PREPARATION:

• Various information can be found on our website at https://hr.lacounty.gov/job-search-toolkit/. The section dedicated to test preparation is "Employment Test Assistance." 
• Online practice tests are available at https://www.shldirect.com/en-us/practice-tests.
  
  

SELECTIVE CERTIFICATION:

From those who pass the assessment, we may establish a secondary list targeting additional qualifications we are seeking for specialized positions. We are looking for specific experience in areas like Data Analyst, Database Administration, Power BI/Cognos, and Interoperability, and need you to answer the supplemental questionnaire carefully, specifically, and accurately in order to be considered. Please list the experience we are asking about, and do not just respond with "see resume/application."

We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail.

• EAmiri@hr.lacounty.gov
• info@governmentjobs.com
• talentcentral@shl.com
• noreply@proctoru.com
• donot-reply@amcatmail.com
  
  

New email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to governmentjobs.com and following the prompts. This is to enhance the security of the online application and to prevent incorrectly entered email addresses.

SPECIAL INFORMATION:
Federal law requires that all employed persons have a Social Security Number, so include yours when applying.

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

TESTING ACCOMMODATIONS:
If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation.

Testing Accommodations Coordinator Email: TestingAccommodations@hr.lacounty.gov
Testing Accommodations Coordinator Phone: (213) 441-3150

Teletype Phone: (800) 735-2929

California Relay Services Phone:(800) 735-2922

Department Contact Name: Emily Amiri

Department Contact Email: EAmiri@hr.lacounty.gov 

Department Contact Number: (213) 719-3056