Website:
learnurture.com
Job details:
*READ CAREFULLY BEFORE APPLYING*
Role Description
This is a full-time, on-site role based in Gurugram for an Admissions Counselor. The Admissions Counselor will guide prospective students through the admission process, provide end-to-end enrollment support, and ensure a smooth and positive admission experience. Additional tasks include counseling learners to identify suitable programs, answering inquiries, and following up with leads to enhance student engagement and enrollment rates. The role involves collaborating with team members to achieve enrollment targets and building strong relationships with candidates to better understand their education and career needs.
Company Description
Learnurture is dedicated to guiding students and professionals toward achieving their academic and career aspirations. As an expert in admission assistance, career counseling, and upskilling, we partner with prestigious Indian universities such as NMIMS, Online Manipal, Sikkim Manipal, DPU, Bharati Vidyapeeth, and Amity to facilitate enrollment in recognized online degree programs. We offer undergraduate, postgraduate, diploma, and certification courses, along with professional development services such as CV building, job readiness guidance, and career counseling. With Learnurture, learners gain reliable support throughout their educational and career journey. Join thousands of individuals who have transformed their futures with us.
Key Responsibilities
- Telephonic Counseling:
- Reach out to prospective students via phone to provide information about online and distance education programs offered by various universities.
- Counsel students on course offerings, eligibility criteria, career outcomes, and admission processes.
- Address queries regarding program details, fee structures, accreditation, and university affiliations.
- Lead Conversion:
- Follow up on leads generated through various marketing channels.
- Convert inquiries into admissions by understanding the needs of the students and offering the right program fit.
- Admission Process Management:
- Guide students through the entire admission process, including registration, documentation, and fee payment.
- Ensure timely submission of all necessary documents and payments for enrollment completion.
- Record Maintenance:
- Maintain accurate and detailed records of all student interactions, inquiries, and conversions in the CRM system.
- Provide daily/weekly reports on leads, follow-ups, and conversions to the management team.
- Student Support:
- Offer support to students post-enrollment for queries related to course access, student portal, and academic resources.
- Liaise with university representatives for updates on programs and processes.
Skills and Qualifications
- Bachelor’s degree in any field (Education or Counseling background preferred).
- Strong communication and interpersonal skills.
- Proficiency in telephonic sales or counseling.
- Familiarity with online and distance education programs is a plus.
- Ability to multitask and meet targets in a fast-paced environment.
- Proficiency in CRM tools and basic computer applications (MS Office).
Key Attributes
- Empathetic and student-centric approach.
- Goal-driven with excellent persuasion and negotiation skills.
- Highly organized with attention to detail.
- Ability to work independently and as part of a team.
Compensation
- Competitive salary with performance-based incentives.
- Opportunity to grow in a fast-evolving edtech environment.
Working Days: 6 days a week (Mon-Sat)
Ability to commute/relocate:
- Shivaji Nagar, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work: 1 year (Required)
Language:
- English (Required)
- Marathi (Preferred)
Click on Apply to know more.