Freddy's & Preserve Restaurant Expeditor (Expo)

Position Overview:

The Restaurant Expeditor (Expo) is responsible for ensuring smooth flow between the kitchen and tables. You will work in a fast-paced environment to get proper orders out faster and more efficiently. As food expeditor, you must have excellent communication skills and experience in a restaurant’s busy setting. The goal is to make service faster and better to help enhance our quality and reputation.

About Cote Family Companies: www.cotefamily.com

For over 100 years, this family-owned company has distinguished itself by providing unique, transformative experiences and exceptional memories. Our resorts provide an array of services including accommodations, golf, spa food & beverage, retail, equestrian and conference/event opportunities. Our camps provide transformational memories that our attendees carry with them forever. The Cote Family has invested in its current ventures and is poised for further growth. 

COTECares

CoteCares is our “Way of Life”. We believe in enriching the lives of those within our community and this inspires us to create transformative experiences and exceptional memories. 

Our associate journey begins and ends with a positive work environment and experience for our team. CoteCares is the namesake for our culture, and our commitment to a culture where all associates feel respected, safe, empowered, appreciated, excited, included and a sense of belonging to something extremely special. Whether it be through community involvement or internally working with each other, CoteCares expresses our world and what we want it to be. 

Career Pathing:

This role is a key position in our operational excellence delivery goals. The role may advance into a supervisor level position should the incumbent demonstrate sufficient strategic development and enlargement of performance scope. The successful person will be an advocate of our mission, values, and brand from an F&B level.

Duties & Responsibilities: 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ensure the efficient flow of orders from the waiters to the kitchen
• Ensure orders are being prepared with the correct priority
• Assist in the final preparation of dishes
• Check dishes before delivery for accuracy, presentation and temperature
• Deliver orders to maintain fast service
• Eliminate obstacles in service, food preparation lines or dishwashing
• Inspect the premises according to quality and sanitation standards and assist in cleaning
• Transfer important information between the kitchen and the wait staff (e.g. when a customer has a particular request)
• Handle complaints from clients to preserve the restaurant’s reputation
• Support other tasks as needed (e.g. telephone orders)

Job Requirements:

• Proven experience as food expeditor or other restaurant position
• Understanding of health and safety rules in a restaurant
• Dexterity in using kitchen equipment or utensils and carry heavy trays
• Well-organized and ability to lead and direct people
• Excellent communication and negotiation skills
• Outstanding coordination and multi-tasking abilities
• A customer-oriented approach
• Great physical endurance

Education & Experience 

• High school diploma or GED or one (1) year equivalent experience preferred
• Valid drivers’ license for use of company vehicles may be required for certain roles

 #GVL