CALL CENTER CUSTOMER SERVICE REPRESENTATIVE

%3Cp style=%22margin-bottom:0px;margin-top:0px;text-align:center;%22%3E%3Cimg src=%22https://secure2.cookcountyil.gov/Taleo/CCHHS PNG Logo.png%22 _fcksavedurl=%22https://secure2.cookcountyil.gov/Taleo/CCHHS PNG Logo.png%22%3E%3C/p%3E%3Cp style=%22font-family:Arial;margin-bottom:0px;margin-top:0px;text-align:center;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;background-color:white;color:rgb(0, 0, 0);font-family:%27Open Sans%27, %27Segoe UI%27, Frutiger, %27Frutiger Linotype%27, %27Dejavu Sans%27, %27Helvetica Neue%27, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:normal;margin:0px 0px 0in;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;vertical-align:middle;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Cstrong%3EPLEASE BE ADVISED that this position is covered by the collective bargaining agreement between Cook County and the SEIU Union.%26nbsp;Pursuant to the collective bargaining agreement, Cook County will exhaust internal eligible applicants prior to considering external applicants. Cook County is assembling a list of qualified candidates for this position that will be considered should the position not be filled with internal eligible applicants.%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;background-color:white;color:rgb(0, 0, 0);font-family:%27Open Sans%27, %27Segoe UI%27, Frutiger, %27Frutiger Linotype%27, %27Dejavu Sans%27, %27Helvetica Neue%27, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:normal;margin:0px 0px 0in;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;vertical-align:middle;white-space:normal;widows:2;word-spacing:0px;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;background-color:white;color:rgb(0, 0, 0);font-family:%27Open Sans%27, %27Segoe UI%27, Frutiger, %27Frutiger Linotype%27, %27Dejavu Sans%27, %27Helvetica Neue%27, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:normal;margin:0px 0px 0in;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;vertical-align:middle;white-space:normal;widows:2;word-spacing:0px;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;background-color:white;color:rgb(0, 0, 0);font-family:%27Open Sans%27, %27Segoe UI%27, Frutiger, %27Frutiger Linotype%27, %27Dejavu Sans%27, %27Helvetica Neue%27, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:normal;margin:0px 0px 0in;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;vertical-align:middle;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:black;font-family:%27Times New Roman%27, serif;font-size:10.5pt;%22%3E%3Cstrong%3ELOCATION:%26nbsp; %3C/strong%3E600 HOLIDAY PLAZA DR, MATTESON, IL%3C/span%3E%3Cspan style=%22color:black;font-family:%27Open Sans%27, sans-serif;font-size:10pt;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;background-color:white;color:rgb(0, 0, 0);font-family:%27Open Sans%27, %27Segoe UI%27, Frutiger, %27Frutiger Linotype%27, %27Dejavu Sans%27, %27Helvetica Neue%27, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:normal;margin:0px 0px 0in;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;vertical-align:middle;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:black;font-family:%27Times New Roman%27, serif;font-size:10.5pt;%22%3E%3Cstrong%3EDEPARTMENT:%3C/strong%3E CALL CENTER%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;background-color:white;color:rgb(0, 0, 0);font-family:%27Open Sans%27, %27Segoe UI%27, Frutiger, %27Frutiger Linotype%27, %27Dejavu Sans%27, %27Helvetica Neue%27, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:normal;margin:0px 0px 0in;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;vertical-align:middle;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:black;font-family:%27Times New Roman%27, serif;font-size:10.5pt;%22%3E%3Cstrong%3ESHIFT: %3C/strong%3EDAYS 10:00 AM- 6:00 PM%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;background-color:white;color:rgb(0, 0, 0);font-family:%27Open Sans%27, %27Segoe UI%27, Frutiger, %27Frutiger Linotype%27, %27Dejavu Sans%27, %27Helvetica Neue%27, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:normal;margin:0px 0px 0in;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;vertical-align:middle;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cstrong%3EPAY RANGE:%3C/strong%3E %26nbsp;%2426.404%3C/p%3E%3Cp style=%22margin-bottom:0px;margin-top:0px;text-align:center;%22%3E%3Cstrong%3E%26nbsp;%3C/strong%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0px;margin-top:0px;text-align:left;%22%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:14px;%22%3E%3Cstrong%3E%3Cu%3EJOB SUMMARY%3C/u%3E:%26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp; %26nbsp;%26nbsp;%3C/strong%3E %3Cstrong%3E%3Cu%3EUNION (AFSCME – LOCAL 1178)%3C/u%3E%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:14px;%22%3EThe Call Center Customer Service Representative (CSR) is responsible for call center-based education, proactive outreach, and enrollment of eligible enrollees into the financial assistance programs. Ensures that enrollees understand the financial assistance programs available i.e., charity care, Medicaid, and health insurance available through the Affordable Care Act (ACA). Utilizes knowledge of the Finance Revenue Cycle Department’s policies, procedures, and guidelines as well as Medicaid/Redetermination Process, and Managed Care to handles patient complaints and propose suitable solutions. Utilizes best practices and performs all duties in accordance with Cook County Health %26amp; Hospitals System (CCHHS) and departmental standards, policies, and procedures.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:14px;%22%3EThis position is exempt from Career Service under the CCH Personnel Rules%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0px;margin-top:0px;%22%3E%3Cspan style=%22color:#131313;font-family:%27times new roman%27, serif;font-size:large;%22%3E%3Cspan style=%22line-height:115%;%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0px;margin-top:0px;%22%3E%3Cspan style=%22font-family:%27times new roman%27, serif;font-size:large;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3E%3Cu%3E%26nbsp;%3C/u%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22font-family:Arial;margin-bottom:0px;margin-top:0px;%22%3E%3Cspan style=%22font-family:%27times new roman%27, serif;font-size:large;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3E%3Cu%3ETypical Duties%3Co:p%3E%3C/o:p%3E%3C/u%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0px;margin-top:0px;%22%3E%26nbsp;%3C/p%3E%3Cul%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:14px;%22%3EEducates Medicaid enrollees of plan options including information on the mandatory managed care%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:14px;%22%3Echoice process%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:14px;%22%3E%26nbsp;Assists non-Medicaid individuals with application screening questions and details on how to apply%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:14px;%22%3Efor financial assistance programs%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:14px;%22%3E%26nbsp;Answers questions from patients, providers and the public seeking information and assistance with%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:14px;%22%3Eredetermination process and form completion; creates a three-way call with Illinois Medicaid%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:14px;%22%3ERedetermination Project staff to support the caller’s inquiry%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:14px;%22%3EProvides information and assistance for re-instating or re-applying for coverage to those who have%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:14px;%22%3Erecently lost Medicaid or cash assistance coverage due to failure to complete in a timely manner%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:14px;%22%3Ethe redetermination process%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:14px;%22%3E%26nbsp;Offers information on other resources or coverage for those who are not eligible for Medicaid or%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:14px;%22%3Efinancial assistance programs%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:14px;%22%3EVerifies demographic information of applicants and members for inbound calls for the purpose of%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:14px;%22%3Eupdating with the State of Illinois Department of Health Services, Third Party Administrators, and%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:14px;%22%3Eother payors as necessary%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:14px;%22%3E%26nbsp;Communicates with quality assurance, patient relations, and patient advocates to support the%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:14px;%22%3Ecommitment to quality customer service%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:14px;%22%3E%26nbsp;Escalates complex customer inquiries or complaints to the supervisor or manager%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:14px;%22%3E%26nbsp;Makes corrections to selected registration errors identified by during the quality review process%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:14px;%22%3E%26nbsp;Performs other duties as assigned%3C/span%3E%3C/li%3E%3C/ul%3E
%3Cp class=%22MsoNoSpacing%22 style=%22margin-top: 0px; margin-bottom: 0px;%22%3E%3Cb%3E%3Cu%3E%3Cspan style=%22font-family: Times New Roman; font-size: large;%22%3EMINIMUM QUALIFICATIONS%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/u%3E%3C/b%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3EHigh School Diploma or GED %3Cstrong style=%22font-weight: bold; color: rgb(0, 0, 0); font-family: %27Times New Roman%27; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;%22%3Eis required %3Cb%3E%3Cspan style=%22font-size: 12.0pt; line-height: 115%; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; background: white; mso-font-kerning: 0pt; mso-ligatures: none; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;%22%3E(Copy of diploma/transcript is due at the time of interview)%3C/span%3E%3C/b%3E.%3C/strong%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3Cstrong style=%22font-weight: bold; color: rgb(0, 0, 0); font-family: %27Times New Roman%27; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;%22%3EA minimum of%3Cspan%3E%26nbsp;%3C/span%3E%3C/strong%3E%3Cstrong%3ETwo%3C/strong%3E %3Cstrong%3E(2) years %3C/strong%3Eof experience associated with screening/processing of individuals seeking Medicaid, SNAP, cash assistance, charity care, or other related social services %3Cstrong%3Ei%3C/strong%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3Cstrong style=%22font-weight: bold; color: rgb(0, 0, 0); font-family: %27Times New Roman%27; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;%22%3Es required.%3C/strong%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3EMust be able to travel to work sites throughout Cook County %3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3Cstrong%3Ei%3C/strong%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3Cstrong style=%22font-weight: bold; color: rgb(0, 0, 0); font-family: %27Times New Roman%27; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;%22%3Es required%3C/strong%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNoSpacing%22 style=%22margin-top: 0px; margin-bottom: 0px;%22%3E%3Cb style=%22font-size: 12pt;%22%3E%3Cu%3E%3Cspan style=%22font-family: Times New Roman; font-size: large;%22%3EPREFERRED QUALIFICATIONS%3C/span%3E%3C/u%3E%3C/b%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli style=%22color: rgb(0, 0, 0); font-family: %27Times New Roman%27; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;%22%3EAssociate%26rsquo;s degree or equivalent from college or technical school %3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3Cstrong style=%22font-weight: bold; color: rgb(0, 0, 0); font-family: %27Times New Roman%27; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;%22%3Eis preferred.%3C/strong%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22color: rgb(0, 0, 0); font-family: %27Times New Roman%27; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;%22%3EThree (3) years of experience associated with screening/processing of individuals seeking hospital system or Medicaid managed care plan %3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3Cstrong style=%22font-weight: bold; color: rgb(0, 0, 0); font-family: %27Times New Roman%27; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;%22%3Eis preferred.%3C/strong%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22color: rgb(0, 0, 0); font-family: %27Times New Roman%27; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;%22%3EPrior experience in Medicaid, managed care, or human services with customer contact by telephone %3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3Cstrong style=%22font-weight: bold; color: rgb(0, 0, 0); font-family: %27Times New Roman%27; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;%22%3Eis preferred.%3C/strong%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22color: rgb(0, 0, 0); font-family: %27Times New Roman%27; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;%22%3ECall Center experience in a healthcare related organization %3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3Cstrong style=%22font-weight: bold; color: rgb(0, 0, 0); font-family: %27Times New Roman%27; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;%22%3Eis preferred.%3C/strong%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22color: rgb(0, 0, 0); font-family: %27Times New Roman%27; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;%22%3EBilingual in one or more of the following: English/Spanish, English/Polish, English/Mandarin or English/Arabic %3Cstrong%3E(May be required based on need)%3C/strong%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp style=%22margin-top: 0px; margin-bottom: 0px;%22%3E%3C/p%3E%0A%3Cp class=%22MsoNoSpacing%22 style=%22margin-top: 0px; margin-bottom: 0px;%22%3E%3C/p%3E%0A%3Cp class=%22MsoNoSpacing%22 style=%22margin-top: 0px; margin-bottom: 0px;%22%3E%3Cb%3E%3Cu%3E%3Cspan style=%22font-family: Times New Roman; font-size: large;%22%3EKNOWLEDGE, SKILLS AND ABILITIES%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/u%3E%3C/b%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3EThorough knowledge of web-based application processing system, Cerner, eligibility verification system, Illinois%26nbsp;%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3EDepartment of Human Services application benefits eligibility systems %3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3EProficiency with Microsoft Office Suite %3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%26nbsp;Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient%26nbsp;%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3Epopulation composed of diverse cultures and age groups %3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3EStrong interpersonal and team skills%26nbsp;%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3EStrong customer service skills %3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3EAbility to maintain confidentiality and adhere to HIPPA standards%26nbsp;%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3EDemonstrate strong customer service, email, and phone etiquette skills with strong response times%26nbsp;%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%26nbsp;Demonstrate analytical and organizational, problem-solving, critical thinking, and conflict management/resolution %3C/span%3E%3C/span%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3Eskills%26nbsp;%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3EDemonstrate attention to detail, accuracy, and precision%26nbsp;%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3EAbility to Educate Medicaid enrollees of plan options including mandatory managed care choice process%26nbsp;%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3EAbility to complete annual educational requirements%26nbsp;%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3EAbility to prioritize, plan, and organize projects and tasks%26nbsp;%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3EAbility to multi-task and meet deadlines in a fast paced, high output and stressful environment%26nbsp;%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3EAbility to adhere to department policies and standards utilizing best practices%26nbsp;%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3EAbility to maintain a professional demeanor and composure when challenged%26nbsp;%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3EMust be able to travel to work sites throughout Cook County%3C/span%3E%3C/span%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin: 0px 0px 12px; color: rgb(0, 0, 0); font-family: %27Open Sans%27, %27Segoe UI%27, Frutiger, %27Frutiger Linotype%27, %27Dejavu Sans%27, %27Helvetica Neue%27, Arial, sans-serif; font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); text-align: center;%22%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3Cspan style=%22text-decoration: underline;%22%3E%3Cstrong style=%22font-weight: bold;%22%3EVETERAN PREFERENCE%3C/strong%3E%3C/span%3E%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3Cspan style=%22text-decoration: underline;%22%3E%3Cstrong style=%22font-weight: bold;%22%3EPLEASE READ%3C/strong%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin: 0px 0px 12px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); text-align: left; font-family: Arial;%22%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3EWhen applying for employment with the Cook County Health %26amp; Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin: 0px 0px 12px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); text-align: left; font-family: Arial;%22%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3ETo take advantage of this preference a Veteran must:%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin: 0px 0px 12px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); text-align: left; font-family: Arial;%22%3E%3Cbr%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%26bull; Meet the minimum qualifications for the position.%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%26bull; Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, %26ldquo;Are you a Military Veteran?%26rdquo;%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%26bull; Attach a copy of their%26nbsp;%3Cstrong style=%22font-weight: bold;%22%3EDD 214, DD 215 or NGB 22%26nbsp;%3C/strong%3E(Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11).%26nbsp;%3Cspan style=%22text-decoration: underline;%22%3E%3Cstrong style=%22font-weight: bold;%22%3EDischarge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable%3C/strong%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin: 0px 0px 12px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); font-family: Arial; text-align: center;%22%3E%3Cbr%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3Cspan style=%22text-decoration: underline;%22%3E%3Cstrong style=%22font-weight: bold;%22%3EOR%3C/strong%3E%3C/span%3E%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%26bull; A copy of a%26nbsp;%3Cstrong style=%22font-weight: bold;%22%3Evalid State ID Card or Driver%26rsquo;s License%3C/strong%3E%26nbsp;which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin: 0px 0px 12px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); font-family: Arial; text-align: center;%22%3E%3Cbr%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3Cspan style=%22text-decoration: underline;%22%3E%3Cstrong style=%22font-weight: bold;%22%3EIf items are not attached, you will not be eligible for Veteran Preference%3C/strong%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin: 0px 0px 12px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); font-family: Arial; text-align: center;%22%3E%3Cbr%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3Cstrong style=%22font-weight: bold;%22%3EVETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER%26rsquo;S LICENSE AT TIME OF INTERVIEW.%3C/strong%3E%3C/span%3E%3C/span%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin: 0px 0px 12px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); font-family: Arial; text-align: center;%22%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 align=%22justify%22 style=%22margin: 0px; color: rgb(0, 0, 0); font-family: %27Open Sans%27, %27Segoe UI%27, Frutiger, %27Frutiger Linotype%27, %27Dejavu Sans%27, %27Helvetica Neue%27, Arial, sans-serif; font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);%22%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3Cspan style=%22line-height: 16.1px;%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 align=%22center%22 style=%22margin: 0px; color: rgb(0, 0, 0); font-family: %27Open Sans%27, %27Segoe UI%27, Frutiger, %27Frutiger Linotype%27, %27Dejavu Sans%27, %27Helvetica Neue%27, Arial, sans-serif; font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);%22%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3Cb style=%22font-weight: bold;%22%3E%3Ci%3E%3Cspan style=%22line-height: 14.973px;%22%3EMUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/b%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 align=%22center%22 style=%22margin: 0px; color: rgb(0, 0, 0); font-family: %27Open Sans%27, %27Segoe UI%27, Frutiger, %27Frutiger Linotype%27, %27Dejavu Sans%27, %27Helvetica Neue%27, Arial, sans-serif; font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);%22%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3Cb style=%22font-weight: bold;%22%3E%3Ci%3E%3Cspan style=%22line-height: 14.973px;%22%3E%26nbsp;%3C/span%3E%3C/i%3E%3C/b%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 align=%22center%22 style=%22margin: 0px; color: rgb(0, 0, 0); font-family: %27Open Sans%27, %27Segoe UI%27, Frutiger, %27Frutiger Linotype%27, %27Dejavu Sans%27, %27Helvetica Neue%27, Arial, sans-serif; font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);%22%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E*Degrees awarded outside of the United States with the exception of those awarded in one of the United States%26rsquo; territories and Canada must be credentialed by an approved U. S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents bust be presented at time of interview.%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 align=%22center%22 style=%22margin: 0px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); font-family: Arial;%22%3E%3Cbr%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E*Please note all offers of Employment are contingent upon the following conditions: satisfactory professional %26amp; employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 align=%22center%22 style=%22margin: 0px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); font-family: Arial;%22%3E%3Cbr%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E*CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 align=%22center%22 style=%22margin: 0px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); font-family: Arial;%22%3E%3Cbr%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: %27times new roman%27, times, serif;%22%3E%3Cem%3E%3Cstrong style=%22font-weight: bold;%22%3ECOOK COUNTY HEALTH %26amp; HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER%3C/strong%3E%3C/em%3E%3C/span%3E%3C/span%3E%3C/p%3E
*!

If you have an issue completing your application, please contact the Agency listed below for the specific job:

 

Forest Preserve District  708-771-1561

Health & Hospitals System 312-864-0430

Juvenile Temporary Detention 312-433-7102

Offices Under the President 312-603-3300 Opt #2.

Sheriff Dept 312-603-6463

Recorder of Deeds 312-603-5095

Public health organization delivering health services to residents.