Data Labs Intern

Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders. At Convin, we leverage AI/ML to achieve these larger business goals while focusing on bringing efficiency and reducing costs. Who are our clients: We are already helping the leaders across Health-tech, Ed-tech, Fintech, E-commerce, and consumer services like Treebo, SOTC, Thomas Cook, Aakash, MediBuddy, and PlanetSpark. But as the list is growing tremendously, we are looking for folks excited about taking this to the market with us. Still looking for more information, then check our website www.convin.ai. Here's why you should apply: If you love AI, understand SaaS, love selling, and looking to join a ship bound to fly- then Convin is the place for you. We... are a young(pre-series A) company hungry to go big. If you want to build a team, a product with energy, and not too many rules- we are the exact place you are looking for. We are seeking a talented and motivated Data Labs Intern to join our Data Labs team. As a Data Labs Intern, you will have the opportunity to explore conversational data, conduct analysis, and generate insights to support the business goals. This internship offers a unique opportunity to gain hands-on experience in data analysis within a fast-paced SaaS company, working alongside a dynamic team of professionals. Responsibilities: Utilize strong analytical skills to explore conversational data, extract meaningful insights, and provide data-driven recommendations to achieve our client's business goals. Analyze conversational data to identify trends, patterns, and correlations that can enhance the understanding of customer behavior and drive actionable outcomes. Perform correlation analysis on call behavior data to identify factors that positively or negatively impact the business. Present findings to stakeholders and recommend strategies for improvement. Assist in the preparation of comprehensive data labs reports, summarizing key findings, insights, and actionable recommendations for clients. Qualifications: Strong analytical and problem-solving skills, with the ability to translate data into actionable insights. Familiarity with statistical analysis techniques and data visualization. Attention to detail and ability to work independently as well as part of a team. Excellent communication and presentation skills.

Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders.