CustomerLabs ❤️ 1P Data OPs
Website:
customerlabs.com
Job details:
Hiring: Conversion officer ( Counsellor )
Location: Teynampet, Chennai
Exp: 1-3 years
Position Overview:
We are looking for a motivated and student-focused Conversion Officer to guide prospective students through the overseas education process. The role involves student counselling, university shortlisting, and visa guidance, with a strong focus on UK education.
Key Responsibilities- Counsel students on UK universities, courses, and admission processes
- Assist students with university shortlisting based on academic profile and career goals
- Provide end-to-end visa counselling and documentation guidance
- Convert student enquiries into successful applications and enrolments
- Maintain regular follow-ups with students and ensure timely closures
- Coordinate with internal teams and university partners for smooth processing.
Required Skills:
- Hands-on experience in UK counselling, university shortlisting, and visa counselling
- Strong verbal and written communication skills in English
- Ability to communicate in Tamil, Hindi, or Telugu (in addition to English)
- Good interpersonal skills with a student-centric approach and Understanding of the motivation and criteria which influence students from the India in selecting their abroad study destinations
- Good knowledge of the higher education system and academic environment in India. Ability to handle multiple students and meet conversion targets.
Preferred Skills (Nice to Have):
- Result-oriented mindset
- Strong follow-up and negotiation skills
- Passion for helping students achieve international education goals
What You’ll Own
- Guiding students through the UK admission journey
- Shortlisting universities and courses
- Handling visa counselling and documentation
- Converting enquiries into successful enrolments
- Ensuring a smooth and positive student experience.
What We Promise- Supportive and collaborative work environment
- Learning and growth in overseas education counselling
- Clear processes and achievable targets
- Opportunities to build a long-term career
Click on Apply to know more.