ValueMomentum
Website:
valuemomentum.com
Job details:
Role: Conversion Analyst
Experience: 3 to 6 Years
The Conversion Analyst will support customer onboarding activities by configuring communication solutions (DP1, IBS Merge). This role involves data/document mapping, configuration setup and quality checks to ensure accurate and timely delivery.
Key Responsibilities:
- Configuration & Onboarding:
- Configure DP1 and IBS Merge solutions as per onboarding requirements
- Perform configuration and onboarding setup activities
- Maintain version control and track configuration changes
- Coordination & Reporting:
- Coordinate with internal BA, QA, Ops, and PM teams
- Monitor onboarding progress and update internal trackers
- Support process improvements and reusable asset creation
Required Skills:
- Experience in BFSI/KPO/BPO back-office operations
- Good communication and comprehension skills
- Strong analytical ability and attention to detail
- Proficiency in Excel and handling structured data
- Ability to learn and work with enterprise tools/platforms
- Documentation and process adherence skills
Click on Apply to know more.