Spectral Consultants
Website:
spectral.in
Job details:
Spectral Consultants is hiring for Conversational AI Engineer (LLMs + Voice Bots) with one of the leading Insurance Provider Organizations. (Only Immediate joiners)
📍 Location: Hyderabad / Pune
🧩 Experience: 4–10 Years
We are looking for a highly skilled Conversational AI Engineer with strong expertise in LLMs, Voice Bots, and Generative AI to build next-generation intelligent voice solutions.
🔑 Key Responsibilities
- Design and develop advanced conversational AI solutions using LLMs for intelligent voice bot interactions.
- Implement prompt engineering techniques and RAG architectures to improve contextual understanding and response accuracy.
- Fine-tune and optimize LLMs for domain-specific voice conversations, including intent classification, entity extraction, and sentiment analysis.
- Architect and deploy enterprise-grade voice bots using:
- Genesys Cloud Architect, Amazon Lex, Google Dialogflow, LangChain, LlamaIndex.
- Build robust STT/TTS pipelines using models such as Whisper, Azure Speech Services, Google Speech API.
- Develop conversational agents with memory, context retention, and personalization.
- Integrate voice bots with backend systems using RESTful APIs and event-driven architectures for real-time responses.
- Enhance NLU using transformer models and custom entity recognition techniques.
- Ensure all interactions follow GDPR, CCPA, HIPAA and enterprise security standards.
Click on Apply to know more.