Contractor-IN
Allscripts India
- Location
- Pune Division, Maharashtra, India
- Job type
- Full-time
About the role
Allscripts India
Website:
veradigm.com
Job details:
Key Responsibilities
- Customer Support: Provide top-notch product support to customers over the phone. Your focus will be on delivering exceptional service, ensuring that every interaction leaves a positive impression.
- Technical Monitoring: Actively monitor application, infrastructure, and databases to ensure seamless functionality and quickly resolve any issues.
- Problem Solving: Assess and troubleshoot products or service-related issues, ensuring timely and efficient resolution.
- Collaborative Teamwork: Work closely with other team members to share knowledge and provide optimal solutions to customer challenges.
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