E-Solutions
Website:
e-solutionsinc.com
Job details:
*****Contract Job (Not Permanent/Full Time)*****
Job Title: Zendesk Engineer/ Delivery Manager
Hire Type: Contract
Location: Pan India (5 days work from Office)
Experience: 5-7 Years
Job Summary:
We are looking for a skilled Zendesk QA Engineer/Delivery Manager to ensure the quality, reliability, and performance of Zendesk-based applications and integrations. The ideal candidate will have strong experience in manual and/or automation testing, with a solid understanding of Zendesk platform functionalities, APIs, and workflows.
Required Skills:
Strong experience in QA testing (Manual/Automation).
Hands-on experience with Zendesk platform.
Knowledge of API testing tools (Postman, Rest Assured, etc)
Understanding of test automation frameworks (Selenium, Cypress, etc.) is a plus.
Experience with bug tracking tools (JIRA, Bugzilla, etc.).
Good knowledge of SDLC and STLC processes.
Familiarity with Agile/Scrum methodology.
Preferred Skills:
Experience with Zendesk integrations and custom apps.
Basic knowledge of JavaScript / Python for automation.
Experience in CI/CD pipelines is an advantage.
Understanding of customer support workflows and CRM Ticketing
Click on Apply to know more.