Silvermine Group
Website:
silverminegroup.com
Job details:
The Senior Content Operations Lead is the operational and logistical backbone of Silvermine Group's content marketing engine. This role is responsible for running Silvermine Group's content production engine.
This role sits at the center of collaboration with Leadership, Sales, Marketing, SEO, Product, and all stakeholders. This hire willtransform expertise, customer stories, market insights, executive perspectives, and strategic priorities into a coordinated stream of content, communications, and enablement initiatives that help grow Silvermine Group's market and revenue.
You will coordinate stakeholders, manage timelines, remove bottlenecks, drive accountability, and ensure strategic initiatives are delivered at a consistently high standard.
You will need strong editorial instincts, an analytical mindset, and disciplined project management skills. The right person thrives in fast-paced environments, brings structure to complexity, and takes full ownership of delivery and quality.
KEY RESPONSIBILITIES :
Content Operations & Production Management
- Own Silvermine Group's content production calendar and workflow.
- Coordinate the end-to-end delivery of marketing campaign content, blogs, reports, in-house media, newsletters, emails, campaigns, and thought leadership initiatives.
- Ensure projects move efficiently through briefing, creation, review, approval, publication, and distribution.
- Track deadlines, dependencies, and production milestones across multiple concurrent initiatives.
- Maintain visibility into all active marketing deliverables and proactively address risks to delivery.
Stakeholder & Cross-Functional Coordination
- Act as a central point of coordination across Marketing, Sales, Customer Success, Product, and Leadership.
- Ensure content at all levels remains aligned to strategic business priorities and market opportunities.
- Coordinate content participation in priority projects and initiatives, including redesigns, new products, new customer segments, and other media initiatives.
- Hold accountability for content inputs, approvals, and finalization, including art / design content.
- Follow up consistently to ensure projects maintain momentum and deadlines are met.
Communications & Editorial Quality
- Maintain editorial consistency across all content and communications.
- Collaborate with internal writers, designers, video editors, and product managers to ensure quality standards are maintained.Ensure all content aligns with Silvermine Group's positioning, tone of voice, and strategic priorities.
Process & Workflow Optimization
- Continuously improve content production processes, templates, systems, and workflows.
- Leverage AI tools, automation, and resources to increase output and efficiency.
- Manage project tracking within Jira or similar platforms.
- Identify bottlenecks and implement scalable solutions that improve team performance.
Distribution & Performance
- Ensure content is effectively distributed across web, social, email, and sales enablement channels.
- Track performance and provide recommendations for optimization.
- Support reporting on content effectiveness, engagement, influence, and commercial impact.
PREFERRED QUALIFICATIONS & REQUIRED SKILLS:
- 7+ years of experience in content marketing, communications, marketing operations enablement, project management, or a similar B2B marketing role, ideally within SaaS, technology, workforce solutions, or enterprise- focused organizations.
- Proven ability to manage complex, cross-functional initiatives, coordinating multiple stakeholders, priorities, deadlines, and deliverables simultaneously.
- Strong stakeholder management skills, with experience partnering directly with executives, leadership teams, sales, customer success, and external partners.
- Exceptional organizational and project management capabilities, bringing structure, accountability, and clarity to fast- moving environments.
- Strong communication and editorial instincts, with the ability to translate business objectives and subject matter expertise into impactful content, thought leadership, and enablement programs.
- Comfortable working with modern marketing technology and AI-powered workflows, including tools such as HubSpot, Jira, Google Analytics, and emerging content automation platforms.
- Highly proactive, resourceful, and accountable, with a strong sense of ownership, attention to detail, and a passion for building scalable processes that help teams execute at a higher level.
PERKS OF JOINING:
The Culture: most companies talk about their values, we live them.
● Supportive Culture: We value teamwork, mentorship, and professional development, and we show it by providing top-notch employee experience and training programs, and incentivizing team growth.
● Work-Life Balance: We support a hybrid work model and encourage our employees to create a healthy balance between personal and professional life.
● Rewards and Recognitions: Competitive compensation, annual and spot bonuses, and a focus on Recognizing hard work with well-earned rewards is part of our DNA.
● Innovative Work: Contribute to cutting-edge solutions for e-commerce and SaaS businesses.
The Work: stability of a market leader with the hunger for innovation and growth of a start-up
● Impactful & Broad Role: You will have a seat at the table when it comes to key management decisions, drive critical marketing strategy and decisions, and have a voice in key product and user experience decisions.
● Growth Opportunities: Learn and grow from market veterans, take advantage of a fast-paced, collaborative environment, and enjoy the ability to move up the ladder when you earn it.
● Competitive Benefits: Access comprehensive insurance for health (incl. parents), life and personal accident.
ABOUT SILVERMINE GROUP:
Silvermine Group is the largest & most trusted provider of regulatory compliance services for the heavy trucking and transportation industries. Our compliance automation platform is secure, cloud-based, and certified by the IRS - helping over 100,000 customers every year file federally required documents - such as IRS Form 2290, Form 8849, and MCS-150 - accurately, securely, and on time. Our technology, highly skilled customer support, and relentless focus on product
improvement and growth ensures that our customers’ equipment stays on the road and their businesses keep humming.
Website: Silvermine Group
Products: eform2290, emcs150.com, eUCR and Truckopedia
Apply on: careers@silverminegroup.com
Location: Bangalore
Click on Apply to know more.
