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Job details:
The purpose of a Content Moderator is to ensure a safe and positive online environment by reviewing and moderating user-generated content, enforcing guidelines, and maintaining community standards. They play a key role in upholding content quality and preventing the dissemination of inappropriate or harmful material.
Responsibilities:
- Review all user-generated content on your platform, including text chats, images, videos, and comments.
- Assess whether the content adheres to community guidelines, make a sound judgment call, and remove any material that violates the standards.
- Manages content safety for short-video products to ensure compliance with legal standards.
- Knowledgeable and possesses a deep understanding of the policies and procedures, and ensures swift action to identify and remove inappropriate content before it can cause damage.
- Manages and addresses inappropriate content reports, applies company policy.
- Coordinate with supervisors to deal with content violating community guidelines and update operations standards
- Perform an audit of the contents received for sharing on social media uploads
- Review online videos/content/complaints/legal notices received from end customers on incorrect decisions taken related to copyright work materials
- Review and update content on popular social media platforms
Key Skills and Experience:
- Vocational Certificate or Higher in any field
- Enjoys spending time watching social media feed (is an advantage)
- Capable of withstanding potentially sensitive contents
- Strong verbal and written communication skills (B1 English proficiency)
- New graduates are welcome to apply
- The ability to start immediately is an advantage
Click on Apply to know more.