Content Designer, Rider Experience
Uber
- Location
- Bengaluru, Karnataka, India
- Job type
- Full-time
Required skills
- cross-functional
- digital products
- end-to-end
- product marketing
- user feedback
About the role
Uber
Website:
uber.com
Job details:
What The Candidate Will Need / Bonus Points
---- What the Candidate Will Do ----
- Design impactful content for app interfaces, guiding users through their journey with clear, concise, and engaging language
- Develop scalable frameworks that align with global user needs and business goals.
- Collaborate across disciplines, partnering with product managers, engineers, researchers, product designers, and product marketing managers to deliver cohesive end-to-end experiences
- Incorporate insights and data from research, user feedback, and analytics to validate and improve your work
- Advocate for accessibility principles, ensuring content is inclusive, localized, and aligned with Uber's global standards
- Contribute to team growth by developing content guidelines, sharing best practices, and helping scale content design at Uber
- Manage your time and priorities effectively, balancing multiple projects in a fast-paced environment
- Develop content guidelines and other tools to grow the practice of content design at Uber
Basic Qualifications
- 3+ years of relevant experience in content design and UX writing
- A portfolio demonstrating your ability to craft clear, impactful content for digital products
- Experience collaborating across cross-functional teams to deliver user-centered solutions
Preferred Qualifications
- A degree in English, Communication, Psychology, Design, Marketing, Journalism, or a related field emphasizing storytelling and critical thinking
- Experience designing for consumer-facing products with an understanding of content design best practices
- Familiarity with localization, accessibility, and global content standards
- Proven ability to manage multiple projects simultaneously while maintaining quality and meeting deadlines
- Strong communication and presentation skills, with the ability to advocate for content decisions
- Background in conversational content design is a plus
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