Deloitte
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deloitte.com
Job details:
Summary
Position Summary
Consultant, Strategy, Growth, and Transformation – Merchandising & Retail Ops
Position Summary
The Customer offering portfolio integrates our most differentiated, globally recognized businesses. It focuses on owning the commercial agenda through growth strategy, enhanced user experiences, and engagement through the entire customer lifecycle.
This role delivers strategic and operational consulting to global retail clients, focusing on merchandising and store operations across grocery, fashion, and general merchandise segments.
Work you'll do
As a Consultant – Merchandising & Retail Ops on the Customer Strategy and Design (CS&D) team, you will be responsible for…
- Collaborating with clients to understand their business challenges, objectives, and strategic goals.
- Using data-driven analysis to identify and prioritize opportunities for growth and improvement, including market research, competitive analysis, and customer data analysis.
- Delivering strategic and operational consulting across merchandise, category, assortment, pricing, promotion, inventory, and store operations.
- Leading or supporting retail planning platform implementation, including functional design, configuration decision-making, process mapping, and translation of business requirements into platform design decisions.
- Supporting transformative initiatives, stakeholder engagement, business development activities, thought leadership content, and awareness of industry trends, emerging technologies, and practices in customer and commercial strategy within the retail and consumer sector.
The team
The Customer Strategy and Design (CS&D) offering, part of the Customer portfolio, helps companies tackle a wide range of top management challenges, including new growth opportunities, customer engagement and service strategies, channel strategies, pricing strategies, and marketing and sales efficiencies. Leveraging industry relationships and insights, the team helps clients optimize resources and maximize value across the customer journey, spanning channels, segments, and experiences. Through testing and learning, the team identifies valuable paths forward, whether launching a new business, pricing a service, targeting a different customer group, or exploring a new channel. The team also helps clients define their future customer operating model, including roles, processes, structures, and technology platforms, to generate business value.
Location: Bengaluru and Hyderabad
Qualifications
Required:
- Master of Business Administration (MBA) from a premier B School.
- 2 to 3 years of work experience for Consultant-level roles.
- Experience in one or more of the following: merchandise end-to-end planning, merchandise financial planning, assortment planning, demand planning, inventory planning, floor and space planning, forecasting and replenishment, customer segmentation, or retail analytics.
- Experience conducting market research, competitive analysis, customer data analysis, or business analysis.
- Experience in retail and consumer, including retail analytics, retail operations, or e-commerce operations.
- Experience using Microsoft Excel and data or visualization tools such as Structured Query Language (SQL), Tableau, Power BI, Alteryx, or Microsoft Access.
- Experience translating analytical outputs into business insights and recommendations.
Preferred:
- Experience in merchandise, category, or assortment strategy.
- Experience supporting pricing, promotion, or inventory strategy work.
- Experience with retail planning platform implementation or solution design.
- Experience with functional design, configuration decision-making, or process mapping.
- Experience partnering with technical implementation teams and business stakeholders.
- Experience across grocery, fashion, or general merchandise segments.
Our purpose
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Requisition code: 352550
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