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Director of Technical Support

Min Experience

1 years

Location

Mumbai

JobType

permanent

About the job

Info This job is sourced from a job board

About the role

Dear Candidate, We currently have an opening for a Software Support Specialist (L1) role at ConnectWise-Mumbai. Here are some details about the position: Role: Software /Technical Support Specialist (L1) Location: Mumbai Experience Required: Minimum 1 year to 4 years Positions- 7 Key Skills: Troubleshooting, customer support, familiarity with operating systems like Windows, Linux, or MacOS Shifts- 24/7, Absolute flexibility desired. Job type -Permanent (Hybrid) We believe your expertise aligns well with our requirements, and we'd love to discuss this opportunity with you further. About Company: ConnectWise is an IT software platform built by the innovation of several minds passionate and committed to helping technology solution providers (TSPs) realize their success in today's ever-evolving marketplace. Everything we do is tailored toward enabling customer success. Thats why we call them partners and not just customers. ConnectWise is the longest-running, market-leading software platform for technology solution providers (TSPs). The ConnectWise platform is used by more TSPs (35,000) around the world than any other software platform. So, in a way, you could say we help keep the IT world spinning. We have 3,000 + colleagues. Founded in 1982, we are a 40+ year-old well-established product company head-quartered in Tampa and located in 14 centers across the globe. We are seeking talented colleagues to travel with us on our exciting journey ahead.

About the company

ConnectWise is an IT software platform built by the innovation of several minds passionate and committed to helping technology solution providers (TSPs) realize their success in today's ever-evolving marketplace. Everything we do is tailored toward enabling customer success. Thats why we call them partners and not just customers. ConnectWise is the longest-running, market-leading software platform for technology solution providers (TSPs). The ConnectWise platform is used by more TSPs (35,000) around the world than any other software platform. So, in a way, you could say we help keep the IT world spinning. We have 3,000 + colleagues. Founded in 1982, we are a 40+ year-old well-established product company head-quartered in Tampa and located in 14 centers across the globe.

Skills

troubleshooting
customer support
windows
linux
macos