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Cloud Support Engineer - EMEA

Salary

€90k - €120k

Min Experience

2 years

Location

remote

JobType

full-time

About the job

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About the role

As a Cloud Support Engineer at Confluent, you will be responsible for providing technical support to our Cloud customers across EMEA. You will be the first point of contact for our customers, helping them troubleshoot issues, optimize their use of Confluent Cloud, and ensure their success. This role requires a strong technical background, excellent problem-solving skills, and a passion for delivering exceptional customer service. You will work closely with our product and engineering teams to identify and resolve complex issues, and contribute to the continuous improvement of our cloud offering. If you thrive in a fast-paced, collaborative environment and are excited about the opportunity to work with cutting-edge streaming technology, we'd love to hear from you!

About the company

Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Confluent's cloud-native offering is the foundational platform for data in motion – designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly flow across the organization. With Confluent, organizations can create a central nervous system to innovate and win in a digital-first world.

Skills

kafka
cloud
troubleshooting
customer service
problem-solving