CloudHire
Website:
cloudhire.ai
Job details:
As a Concierge Executive, you will be part of the lifestyle management team, assisting members with
their daily requests and delivering high-quality, personalized service.
Job Responsibilities
• Handle day-to-day member requests, including restaurant reservations, travel bookings, gifting,
event ticketing, and deliveries.
• Assist in curating unique lifestyle experiences and fulfilling personalized requirements.
• Ensure accurate updates in the CRM system and maintain member profiles with preferences and
feedback.
• Coordinate with vendors, suppliers, and internal teams to deliver services within agreed
timelines.
• Support in resolving service-related issues with professionalism and prompt follow-up.
• Maintain discretion and uphold the highest standards of client service.
Required Qualifications
• Possess 1-2 years of experience in Front office, Concierge
• Excellent written & oral communication - fluent English a MUST. Other languages are
advantageous.
• Work background in any of the following sectors/areas: Personal Assistant, Guest Relations,
Lifestyle, luxury travel & leisure.
• Knowledge in handling executives, senior executives & VIP’s.
• Enthusiasm to learn and grow within the luxury lifestyle and concierge industry
Candidate Requirements
• Mandatory Background: Hospitality front-office experience.
• Communication: Excellent English Communication.
• Luxury Mindset: Demonstrated knowledge of luxury brands, destinations, and proactive problem-solving.
Recruitment Process
• Interview Stages:
HR: Telephonic screen to assess communication, luxury mindset, and fit.
Operations HODs: Onsite interview with 2–3 department heads.
Director of Operations: Final onsite interview
Location: Onsite at The Circle.work co-working space (Huda City Centre Metro, Delhi NCR).
Perks & Benfits:
Health Insurance
Gym: Preferential rates at The Circle.work gym.
Food: 30% discount at Jamie's Kitchen.
Drop Facility: For female employees post-7 PM (winter) or post-8 PM (summer).
Work from Home (WFH): 1 day/week, available after completing the 6-month probation.
Work Schedule
• Shifts: 3 standard shifts (8–5, 11–8, 1–10), assigned via a monthly/fortnightly roster.
• Offs: 6 offs/month.
• Weekends: Offs are on a cyclic roster, not guaranteed.
Salary Budget: 4.5 - 5.5 LPA
Click on Apply to know more.