91HR
Website:
91hr.in
Job details:
Job Title: Concierge – VIP Guest & HNI Client Services
Location: Goa
Salary: Up to ₹6 – ₹6.5 LPA
Working Hours: Rotational Shifts (Including weekends & holidays)
Job Overview
We are looking for a professional and service-oriented Concierge Executive to manage premium hospitality services for VIP and HNI clients. The role involves delivering personalized assistance, coordinating exclusive experiences, and ensuring a seamless service experience for high-value guests.
Key Responsibilities
- Provide personalized concierge and hospitality services to VIP and HNI clients.
- Handle guest requests related to travel bookings, restaurant reservations, events, luxury retail, and lifestyle experiences.
- Build and maintain strong relationships with high-profile clients.
- Coordinate with hotels, luxury vendors, travel partners, and service providers to deliver premium experiences.
- Manage multiple client requests with professionalism, discretion, and quick turnaround.
- Ensure smooth guest experiences and resolve service issues promptly.
- Maintain records of client preferences and service interactions in internal systems.
Requirements
- Bachelor’s degree in Hospitality, Tourism, Business, or related field.
- 1–3 years of experience in concierge services, luxury hospitality, guest relations, travel, or customer experience roles.
- Strong communication and interpersonal skills.
- Ability to handle high-profile clients with confidentiality and professionalism.
- Comfortable working in rotational shifts including nights, weekends, and holidays.
- Willingness to relocate/work in Goa.
Compensation & Benefits
- Salary: Up to ₹6 – ₹6.5 LPA
- No accommodation or food provided
Click on Apply to know more.