About the role
We are seeking a dedicated Customer Support Advisor to join our dynamic team at Concentrix. As a Customer Support Advisor, you will be responsible for providing top-notch assistance to our valued customers, ensuring their inquiries and concerns are addressed effectively and professionally.
Key Role candidates would be performing
Qualification: Undergraduates & graduates can apply.
Freshers are welcome. Experience preferred.
Skills: Excellent Voice communication Skills.
Language proficiency: Excellent English both written and verbal.
Provide customer support to clients through Voice and Non-voice.
Responsibility to follow up with customers.
Achieve the target assigned within agreed timelines, adhere to quality guidelines.
Gain knowledge of the client's products / services; Accurately log all interactions via established business process and tools.
Provide prompt, reliable, and accurate information to customers.
Demonstrate ability to identify solutions based on established processes and procedures.
About the company
Hi, we're Concentrix.
We help the world's best brands deliver exceptional customer experience (CX). Online, over the phone, in the cloud, and beyond—wherever customers are, we're there.
Our global staff have devoted their careers to ensuring every customer relationship is exceptional. So naturally, we're committed to making Concentrix the best place to grow a career, too.
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