Concentrix Direct test hiring for Customer Support Advisors

We are seeking a dedicated Customer Support Advisor to join our dynamic team at Concentrix. As a Customer Support Advisor, you will be responsible for providing top-notch assistance to our valued customers, ensuring their inquiries and concerns are addressed effectively and professionally. Key Role candidates would be performing Qualification: Undergraduates and Graduates can apply. Freshers can apply. Experience preferred. Skills: Excellent Voice communication Skills. Language proficiency: Excellent English both written and verbal. Provide customer support to clients through Voice and Non-voice. Responsibility to follow up with customers. Achieve the target assigned within agreed timelines, adhere to quality guidelines. Gain knowledge of the client's products / services; Accurately log all interactions via established business process and tools. Provide prompt, reliable, and accurate information to customers. Demonstrate ability to identify solutions based on established processes and procedures. Good typing speed ( in case of non-voice profiles).

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.