About the role
The Analyst – Planning & Scheduling is an essential role in Concentrix's Workforce Management (WFM) team. In this position, you will manage manpower planning, create work schedules, run forecasts, and perform deep financial and operational analyses. The focus is on ensuring optimal workforce alignment with business needs while identifying improvement opportunities for client delivery and internal operations.
This role demands a strong understanding of WFM principles, exceptional analytical skills, and the ability to create interactive dashboards and detailed reports.
About the company
Concentrix is a global leader in business services, known for delivering exceptional customer engagement and operational excellence. With a technology-first approach, Concentrix supports top organizations worldwide in optimizing their operations, future-proofing their business, and staying ahead of customer expectations.