Account Consultant I

Location: Columbia, MD (Hybrid) 

In this position, you’ll be based in the Columbia, MD office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

The Account Consultant 1 is responsible for the initial review of incoming legal correspondence, which includes various types of subpoenas complaints and other litigation filings; curative title requests; and borrower inquiries with federally regulated response guidelines. The initial review of legal correspondence requires the CCT Account Consultant 1 to navigate internal and external legal databases and review legal instruments to ascertain ownership of the underlying property or account associated with the legal correspondence. A role you will love

Some of your key responsibilities will include:

• Research incoming legal correspondence to determine whether there is a loan-level Corporate Trust relationship. Incoming correspondence includes, but is not limited to, various types of litigation, curative title requests, borrower communications, and deal party queries. Reviews must determine the initial relation and risk to CCT.  
• Provides responses for loan-level information requests from borrowers, deal parties, and regulators.   
• Analyze the legal correspondence to determine potential liability and reputational risk. 
• Records incoming legal correspondence into system of record. 
• Assist with creation and streamlining of processes to maximize efficiency. 
• Develop and document efficient procedures to speed up, standardize and improve  

What will you bring to the role? 

As you can imagine, we need you to have great attention to detail. Supporting a core process isn’t an easy job, so being able to think independently, problem solve, and work quickly are some key skills that you’ll need for this role.

Other key skills required for the role include: 

• Bachelor's degree required. 
• Minimum of 3 years of legal experience. 

Rewards designed for you

Paid parental leave, flexible working and a caring and inclusive culture

Health and well-being rewards that can be tailored to support you and your family, including paid time off, observed holidays, medical, dental and vision plans

Invest in your future with 401k matching, setting aside salary to purchase shares in our company and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter 

Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance

 And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

Compensation. The typical base pay range for this role is $72,000-$90,000 USD.

About Company

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