Senior Business Analyst - Netsuite

The Senior Business Systems Analyst (BSA) Oracle NetSuite is responsible for leading the design, implementation, and optimization of NetSuite ERP solutions to support business operations. This role works closely with stakeholders, IT teams, and developers to translate business needs into system solutions, ensuring efficiency, scalability, and alignment with corporate objectives. The Sr. BSA serves as a subject matter expert and plays a key role in strategic decision-making for system enhancements, integrations, and process automation. Key Responsibilities Business Process Analysis & Optimization: - Lead discovery sessions with stakeholders to gather, analyze, and document business requirements. - Evaluate current processes and identify opportunities for system enhancements and automation. - Recommend best practices for NetSuite configurations, customizations, and integrations. NetSuite System Management & Enhancements: - Oversee system configurations, including workflows, saved searches, dashboards, and reports. - Collaborate with NetSuite Administrators and Developers to design and implement system improvements. - Ensure proper governance, compliance, and security standards within NetSuite. Integration & Data Management: - Work with IT teams to integrate NetSuite with other enterprise applications (e.g., CRM, eCommerce, BI tools). - Provide guidance on data migration, system upgrades, and cross-platform data consistency. - Oversee API and middleware-based integrations and troubleshoot data exchange issues. Stakeholder Collaboration & Project Leadership: - Serve as the liaison between business teams, IT, and external vendors to align NetSuite capabilities with organizational needs. - Lead or contribute to ERP-related projects, from requirements gathering to post-implementation support. - Develop and deliver training materials and support end-user adoption. Reporting & Analytics: - Build and optimize NetSuite reports, dashboards, and KPI tracking for business insights. - Partner with finance, operations, and sales teams to provide data-driven decision support. Support & Troubleshooting: - Act as a senior point of contact for NetSuite-related issues, working closely with system administrators and developers. - Ensure timely resolution of system issues and continuously improve processes to minimize disruptions.

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