Great Learning
Website:
mygreatlearning.com
Job details:
What is the role of the community manager @ GL?
The community manager is an integral part of the international delivery operations team.
In this role one has to,
- Create and maintain a healthy pool of Gurus (Industry Experts) to provide industry exposure, high quality mentoring and enable a quality learning experience for all our learners
- Scout and identify the Subject matter experts across different competencies such as Analytics, Data engineering, AI, Gen AI, Agentic AI, ML-Ops, Cybersecurity etc
- Engage with them as a Great Learning ambassador and brief them on engagement opportunities available
- Assess their ability to deliver a Great Learning experience as per the designated SOP
- Orient new mentors, prepare them, and deliver ongoing feedback & training to ensure they continue to deliver a Great Learning experience
- Collaborate with the Program Operations team to ensure all the new mentors are set up for success from the first session itself through rigorous preparation, planning, and assignment of mentors to the right set of learners
- Forge meaningful relationships with mentors & gurus to ensure they have a great experience and are set up for long-term association with Great Learning
- Contribute towards transforming the Guru life cycle management activities to create rich and meaningful experiences for all our Gurus like podcasts, webinars, discussions, competitions, etc.
- Collaborate with a variety of stakeholders across teams around process planning, system design, and execution of various solutions/initiatives to enable long-term success in mentor/guru management.
What are we looking for?
We are looking for people who believe in learning for life and care about impacting lives through education, and who can do all this while having a lot of fun and learning in the process.
- Minimum 2 years of experience.
- Excellent Problem solving- good aptitude and stakeholder management skills
- Quick learning: ability to learn business & processes
- Excellent oral and written communication skills
- Ability to hold meaningful conversations with senior professionals
Job Location: Gurgaon
Work Shift: 12 PM to 9 PM
Click on Apply to know more.