Website:
yourdesk.in
Job details:
About Us
Your Desk is a fast-growing real estate enterprise operating across multiple verticals — sub-leased
office spaces, managed office spaces, real estate consultancy, corporate interior designing, and
co-working spaces. With the aim of creating workspace solutions for companies of all sizes, Your
Desk currently has 3 active co-working spaces already running in Gurugram and several more in
the pipeline.
About the Role — “Community Manager”
The Community team is dedicated towards enhancing the overall member experience, sales
performance and operational excellence at our Your Desk locations. This team plays a central role
in all operations at all locations and serves as the “face” of Your Desk.
We are looking for a dynamic, proactive, and client-focused Community Manager to oversee the
day-to-day operations of Your Desk business centre. This role is a blend of operations
management and business development — the ideal candidate will be equally comfortable running
a smooth workspace and pitching it to prospective clients.
Key Responsibilities
Operations & Facility Management
• Create a welcoming and collaborative community environment amongst our members
through events and by building relationships between members.
• Ensure that your centre is fully operational and processes are running smoothly, delivering a
high-quality experience for all members.
• Solve member-related issues to ensure that a cohesive community is maintained (tickets,
emails, escalations and in-person).• Conduct weekly audits of office supplies and consumables, placing timely replenishment
orders to ensure the space is always fully stocked.
• Oversee vendor coordination, maintenance schedules, and general upkeep of the facility
including the café, meeting rooms, event zone, and recreational areas.
Greeting / Point of Contact
• Be the first and last point of contact for your centre.
• Cover the front desk during business hours.
• Greet and check-in member guests.
• Greet people who come in for tours, track walk-ins, schedule tours, and send confirmation
emails.
• Manage On-Demand member check-ins and check-outs.
• Prepare and distribute promotional materials to guests / potential members.
• Greet and welcome walk-in and potential new members, answer guest questions, or refer
inquirers to additional resources.
Sales & Business Development
• Conduct compelling sales presentations to prospective clients, showcasing the features,
amenities, and value proposition of Your Desk.
• Drive occupancy targets by converting leads into long-term members through relationship-
building and follow-ups.
• Stay updated on market trends, competitor offerings, and pricing in the co-working industry
to support informed business decisions.
• Collaborate with the management team on promotional initiatives, partnerships, and
strategies to grow the member base.
• Assist with set-up and breakdown of internal and external events including strategizing,
planning and execution.
• Plan business development activities for ancillary revenue streams such as external events.
Qualifications
• Graduate in any discipline (mandatory).
• MBA or Post-Graduate Diploma in Management is an added advantage.
• Prior experience in co-working, hospitality, facility management, or real estate is preferred.
Skills & Competencies
We are looking for driven professionals who combine strong analytical rigour with sound
commercial instincts. The ideal candidate will demonstrate:
• Strong verbal and written communication skills.• Integrity, dependability, responsibility, accountability, self-awareness, work ethic, and
empathy.
• Passion for entrepreneurial communities.
• Proficiency in basic computer skills.
• Exceptional sales presentation skills — combining clear, data-driven analysis with
compelling storytelling to win over prospective clients.
• The ability to build meaningful, long-term relationships with clients through consistent
professionalism and trust.
• Strong organisational and multitasking abilities to handle operations and sales
responsibilities simultaneously.
• A problem-solving mindset with attention to detail and a high sense of ownership.
Job Type: Full-time, Permanent
Work Location: In person — Gurugram, Haryana (reliably commute or plan to relocate before
starting work — preferred).
Click on Apply to know more.