Community Health Systems, Inc. (FQHC)

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Medical Assistant Tier 1

Salary

$47k - $61k

Min Experience

2 years

Location

Riverside, California, United States

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

JOB SUMMARY:
Performs duties under the supervision of the Site Manager; Medical Assistant Tier 1 (MA 1) will closely work with the Registered Nurse and Provider/s in all clinical-related duties; prepares patients for medical office visits by charting in electronic health records (EHR) and preparing necessary paperwork as required; MA’s adhere to the Medical Board of California scope of practice; responsible for following all clinical protocols/guidelines, objectives, philosophy and personnel policies of Community Health Systems, Inc. (CHSI).
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
 
  • Will smile; speak in a courteous and friendly manner with patients, visitors and staff members.
  • Responsible for participating in quality improvement projects/activities and accountable for quality measures and PCMH.
  • Shall report to the Site Manager for administrative related duties. Shall work closely with the Registered Nurse for clinically related duties.
  • Communicates any form of safety concerns within the care facility to the clinical authorities.
  • Create an incident report regarding the observed safety concerns within the care facility.
  • Shall complete clinically related tasks as delegated by the RN/Providers.
  • Follows all clinical protocols/guidelines and Universal Precautions. Enforces infection control measures within the care facility following CDC Guidelines.
  • Identifies and addresses problems with the use of daily huddles and communicates across the care team.
  • Per Providers’ order and/or under “standing orders” with the supervision of the RN, MA will perform clinical procedures within the California MA scope of practice.
  • Returns calls to patients and documents all communications in EHR; follows all guidelines of CHSI patient communication protocol.
  • Adheres to medication reconciliation protocol and other important information into EHR prior to seeing the Provider.
  • Participate in training as directed/required by the Director of Nursing/RN to provide better patient care such as learning evidence-based approaches to self-management support, proactively addressing the needs of patients/families in the community, cultural competency and effective communication.
  • Maintain a safe, clean, and stocked environment at all times. Notify RN/Site Manager of any area or equipment that needs repair.
  • Handles emergencies appropriately and seek qualified help when required per CHSI policy and protocols.
  • Ensures patient readiness prior to entering the care facility by having them to undergo proper screening and educating them when necessary.
  • Shall chaperone/assist the patient with the RN/Provider as required by policy. 
  • Completes all required charting. Review Providers’ orders and ensures they are followed/completed. 
  • Obtain patient’s signature on all forms where it is required.
  • Maintains timeliness of specimens through the use of the laboratory report.
  • Shall scan patients’ paperwork in EHR as required.
  • Complete daily calibration logs as required by the RN. 
  • Translate for patients and Providers as necessary. 
  • Shall participate in Outreach Services within their scope of practice.
  • Position requires direct patient care only.
  • Perform all other duties as directed either formally or informally, verbally or in writing. 
 
KNOWLEDGE, SKILLS AND ABILITIES:
 
  • Bilingual (English/Spanish) preferred. 
  • Possess strong customer service skills in both written and verbal communication, with the ability to interact with co-workers, management and others as necessary.
  • A high standard of professionalism and professional ethics and conduct is expected in speech, manner, attitude, actions and appearance at all times.
  • Possess strong interpersonal and social skills and, ability to work well with others. 
  • Adapt effectively with changing situations and stressful environment. 
  • Ability to perform tasks related to physical activity to complete the responsibilities of the position.
 
EXPERIENCE AND EDUCATION:
 
  • High School graduate, GED or equivalent required.
  • (Back Office) Medical Assistant Certificate required from an accredited school
  • Current American Health Association CPR/BLS Certificate required and must be maintained active upon hire.
  • Venipuncture, Injection and Phlebotomy Certifications required
  • 0 to 2 years’ experience as Medical Assistant
  • Electronic Health Record (EHR) experience preferred

 

About the company

Non-profit Federally Qualified Health Center providing community healthcare services.

Skills

EHR