- Salary
- $42k - $70k
- Experience
- 2+ yrs
- Location
- Catonsville, Maryland, United States
- Job type
- Full-time
Required skills
- Banner SIS
- Element451 CRM
- queue management systems
- TDX knowledge base
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Teams
- Microsoft OneDrive
- SARS Anywhere
- Banner Xtender
- FAFSA
About the role
Associate's degree or 60 transferable credits with 2 years experience, or high school diploma/GED with 4 years experience in service-oriented environment; high-volume telephone support experience; proficiency with student information systems, CRM, queue management, and knowledge base platforms.
About Community College of Baltimore County
Public community college serving the Baltimore region.
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