Enormous Enterprise LLC
Website:
enormousenterprise.com
Job details:
Company
Enormous Enterprise LLC
Location:
Jaipur, Rajasthan, India
Pay
DOE
Posted
April 04, 2026
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Description
Job Title - Communications & Community Manager (Fashion & Lifestyle)
Location - Jaipur, Rajasthan
Job Type - Full Time, Work from Office
Job Summary
We are looking for a warm, organized, and creative Communications & Community Manager to be the voice of our brand. This role involves handling customer care across platforms, managing influencer collaborations, and executing gifting and barter programs.
Key Responsibilities
- Customer Care & Community Support
- Respond promptly and professionally to customer queries via Instagram, WhatsApp, email, and website chat.
- Maintain a positive brand tone and ensure every customer feels supported.
- Track common customer feedback and share insights with the design and production teams.
- Influencer Outreach & Relationship Building
- Identify relevant influencers, stylists, and creators aligned with the brand’s aesthetic.
- Reach out for collaborations, gifting, barter partnerships, and paid promotions.
- Maintain an influencer database with engagement metrics, collaboration history, and posting commitments.
- Build long-term relationships with influencers who genuinely connect with the brand.
- Gifting & Barter Management
- Coordinate selection of garments for gifting, ensuring sizing and preferences are correct.
- Manage dispatches of PR packages and gifted orders with the logistics team.
- Track all gifted items, expected deliverables, posting schedules, and performance metrics.
- Ensure influencers post agreed-upon content and maintain follow-ups politely.
- Content Coordination
- Work with the social media team to share influencer content for reposting.
- Identify UGC (user-generated content) opportunities to support brand storytelling.
- Communicate upcoming campaigns, themes, and collection launches to creators.
- Reporting & Organization
- Maintain weekly trackers for customer queries, complaints, and their resolution time.
- Prepare influencer collaboration reports including reach, engagement, and conversions.
Skills & Qualifications
- Excellent communication skills (written & verbal).
- Strong understanding of Instagram, creator economy, and current fashion trends.
- Highly organized with strong follow-up skills.
- Empathetic, patient, and able to maintain brand tone at all times.
Personality Traits We’re Looking For
- A warm, friendly communicator who genuinely enjoys interacting with people.
- Someone who understands the emotional side of fashion and customer experience.
- Detail-oriented and proactive able to manage multiple collaborations smoothly.
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Click on Apply to know more.