About the role
About us
Common Room is the customer intelligence platform that captures every buying signal, giving companies superpowers with AI enrichment and automation to reach the right person with the right context at the right time.
Despite an explosion of buyer signals, companies are left struggling with siloed point solution vendors, bloated tech stacks, and unactionable "intent" data. Common Room brings together all the buying signals you care about in one place so you can track the entire customer journey, match signals to real people and accounts, take action and automate.
We've raised over $50 million from top-tier investors including Greylock, Index, and Madrona to build the world's first customer intelligence platform for modern B2B companies. And we're backed by 25+ operators from the fastest-growing companies in the world such as Figma, Stripe, Airtable, Slack, Notion, Loom, and more.
You + Common Room? You'd be joining a team that revels in asking hard questions, collaborating gladly, and making decisions quickly—a team that values simplicity, passion, trust, each other, and our customers above all.
So hello! Please, knock on our door. We'd love to meet you.
How you'll contribute:
Serve as the ultimate product expert and technical advisor to customers.
Partner with the post-sales teams to conduct in-depth discovery sessions, uncovering client requirements, desired business outcomes, and pain points.
Lead customers in developing and validating solutions through pilot programs.
Lead post-sales implementations, ensuring a smooth transition from pre-sales and maximizes product adoption and value realization.
Develop and present customized implementation proposals, including architecture, integration, and implementation plans, and address technical questions and concerns from buyers.
Design and deliver solution-based demos for complex use cases, working with clients to configure solutions that meet their business objectives.
Collaborate with product and engineering teams to ensure proposed implementation scope is feasible and align with product capabilities and timelines.
Work cross-functionally and with leadership to help ensure implementations are completed successfully
About Common Room
Common Room is the customer intelligence platform that captures every buying signal, giving companies superpowers with AI enrichment and automation to reach the right person with the right context at the right time. We've raised over $50 million from top-tier investors including Greylock, Index, and Madrona to build the world's first customer intelligence platform for modern B2B companies. And we're backed by 25+ operators from the fastest-growing companies in the world such as Figma, Stripe, Airtable, Slack, Notion, Loom, and more.
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