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Company Description Srllp ECommerce Trading Ltd (SS LLP E-commerce) is dedicated to transforming the online shopping experience by offering a wide range of high-quality products at competitive prices. The company aims to be a leading e-commerce platform in India, known for excellent customer service, fast and reliable delivery, and a strong focus on quality. Srllp ECommerce Trading Ltd supports customers with accurate product information to help them make informed purchasing decisions and feel confident in every order. By building a loyal customer community, the company continuously innovates and improves its services to meet changing expectations. Its mission is to make online shopping seamless, enjoyable, and accessible for all.
Role Description This is a full-time, on-site Commission Sales Associate role based in Navi Mumbai. The Commission Sales Associate will engage directly with customers, explain product features and benefits, and guide them through purchasing decisions to drive sales and customer satisfaction. Daily tasks include managing leads, following up on inquiries, maintaining product knowledge, and meeting or exceeding individual and team sales targets. The role involves coordinating with internal teams to ensure timely order processing, addressing customer concerns, and supporting promotional campaigns. The Commission Sales Associate will also help maintain an organized sales environment and provide feedback on customer trends and product performance.
Qualifications
- Candidates should possess strong sales and customer service skills, including lead generation, upselling, and relationship building.
- Candidates should possess effective communication and interpersonal skills to explain product information clearly and build trust with diverse customers.
- Candidates should possess basic digital literacy and familiarity with e-commerce platforms, order management tools, and online product catalogs.
- Candidates should possess organizational and time-management skills to handle multiple customer interactions, follow-ups, and sales targets efficiently.
- Relevant skills such as negotiation, problem-solving, and resilience in a target-driven environment are highly beneficial.
- Previous experience in retail, e-commerce, or commission-based sales is an advantage.
- A high school diploma or equivalent is required; additional education in business, marketing, or related fields is preferred.
- Ability to work on-site in Navi Mumbai and a commitment to ethical, inclusive, and professional conduct in all customer interactions.
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