Network Operations & Services Specialist

Network Operations and Services Specialists provide 24/7 second level technical service, operational expertise and guidance to contribute to the resolution of complex issues and necessary critical care for faults At Colt we are changing the perception of our business and industry sector through power of connectivity. As part of this transformation we are growing new services and teams to facilitate and drive the business to the next level. The primary function of role is to carry out 2nd level troubleshooting including circuit level diagnostics, re-provisioning of circuits, configuration changes to resolve customer issues/faults for all Colt products delivered over the Colt IP/ SDWAN network with participation in 24x7 shift roster. Develop customer solutions to address a variety of business problems across IP/SDWAN domain. Acts a point of contact on multiple functional areas related to IP technologies and able to configure the Circuits on different vendor equipment, Technologies and various Network Management Systems.

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.