Journey Line Troubleshooter
Relocation assistance will be provided to the successful candidate.
Colorado Springs Utilities is hiring a Journey Line Troubleshooter to support operational needs and maintenance on our electric distribution system. You will leverage your expertise to perform electric distribution and transmission switching during scheduled and emergency repairs and clearances. You will also be responsible for responding quickly to emergency outages and calls for service while following established field-switching procedures. The work that you do ensures the ongoing reliability and safety of our distribution system serving more than 500,000 customers.
What Else Will You be Doing?
- Assisting in the maintenance of underground and overhead power lines and equipment
- Responding to underground outages to assist in service restoration
- Setting up clearances and hotline holds for emergency power restoration
- Performing distribution and transmission switching to accommodate repairs and clearances
- Performing clean-up and safe handling of hazardous waste from system equipment
- Testing equipment and components for damage, reliability, and safety
- Scheduling outages with residential and commercial customers and electricians for both scheduled and emergency repairs
Please note that this position requires working on-call, overtime, weekends, holidays, etc. as business needs dictate. Additionally, this position requires the successful candidate to live within 40 minutes of our System Energy Control Center facility (213 Nichols Blvd., Colorado Springs, CO 80907) to ensure a timely response per emergency events.
Who You Are
The hiring process for this position will consist of a technical phone interview and, if successful, final onsite testing and interviews to determine your viability for the job. If the following resonates with your experience and areas of expertise, we want to hear from you!
- Demonstrated experience (i.e., two or more years) in a journey-level line position
- Completion of a Line Technician Apprenticeship program
- Possession of a valid CDL Class A license
We are also interested in your knowledge and proficiency with any of the following:
- Knowledge of electrical system principles, voltage requirements, equipment, installation, and maintenance
- Knowledge of metering principles and practices
- Skill in installing and maintaining electrical distribution and transmission systems
- Ability to interpret specifications, schematics, and written instructions
Physical Requirements and Working Conditions
Exerts in excess of 100 lbs. of force occasionally, and/or in excess of 50 lbs. of force frequently, and/or in excess of 20 lbs. of force constantly to move objects. Physical Demand requirements are in excess of those for Heavy Work. Positions in this class typically require reaching, standing, walking, grasping, talking, hearing, seeing and repetitive motions.
Our Commitment to Our Employees
Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We don't just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.
Time Off to Recharge
- Vacation – Start with 13 days annually, increasing to 24 days with tenure
- Personal Leave –3 days per year
- Paid Holidays –12 paid holidays per year
- Sick Leave – 12 days per year for personal or family health needs
- Vacation Buy – Option to purchase up to 40 additional hours annually
Health & Wellness – Benefits elected are effective the first of the following month
- Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility
- Zero Health: Access to hundreds of medical services at no cost
- Dental & Vision: Two dental plans and one vision plan
- Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy
- Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you're enrolled in a our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities
- Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses
- Health Savings Account (HSA): Available with HDHP
Financial & Retirement Security
- Pension Plan: Colorado PERA provides retirement benefits and peace of mind
- Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans
- Disability Coverage: Short-Term and Long-Term Disability insurance available
- Life Insurance: Employer-paid coverage with optional supplemental plans
Additional Support
- Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance
- Tuition Reimbursement: Up to $5,250 annually to support continued education
- Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness