Credence Global Solutions
Website:
credencegs.com
Job details:
Company Description
Credence Global Solutions, headquartered in Dallas, TX, is a global leader with over 2,500 employees worldwide. The company specializes in providing innovative technology, human resources, and offsite infrastructure solutions. Serving industries such as healthcare, telecommunications, utilities, and media & entertainment, Credence is a key partner in revenue cycle and accounts receivable management. With a commitment to excellence, the company is dedicated to helping its clients optimize efficiency and achieve financial success.
Role Description
This is a full-time, on-site role for a Collections Specialist, based in the Pune Division. The Collections Specialist will oversee tasks such as debt and cash collection, resolving outstanding accounts, interacting with customers to address inquiries, and collaborating with the finance team to ensure successful account management. Maintaining accuracy and professionalism is key in all interactions and record-keeping.
Qualifications
- Strong skills in Debt Collection and Cash Collection to manage and resolve outstanding payments.
- Effective Communication skills to engage with clients, customers, and team members professionally.
- Experience in Customer Service to ensure satisfaction and resolve issues promptly and courteously.
- Understanding of Finance-related processes and concepts to support accurate and efficient collections.
- Ability to work independently while maintaining a collaborative approach with the team.
- Problem-solving mindset and attention to detail to manage sensitive financial data and accounts.
- Proficiency in relevant software tools for accounts receivable and collections is a plus.
- High school diploma or equivalent is required; additional certifications in finance or related fields are advantageous.
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