NetAmbit Infosource & e-Services Pvt. Ltd.
Website:
netambit.com
Job details:
🚨 Hiring: Collection Manager -State Head – Collections (Noida)
📍 Location: Noida
🗓 Working Days: 6 days/week
💼 Experience: 8–10 years (min 3–5 years in team-handling role)
Role Overview
Lead & manage Field & Tele-Collections operations for your state! Drive recovery targets, optimize efficiency, and manage large teams with strategic & operational expertise. 💪📊
Key Responsibilities
- 🏢 Lead end-to-end Field & Tele-Collections operations
- 🎯 Drive monthly, quarterly & annual recovery targets
- 👥 Supervise Collection Managers, Team Leaders, Field Executives & Tele-callers
- 📈 Design state-level collection strategies to reduce delinquency
- 📊 Monitor productivity, allocations & dashboards daily
- ✅ Ensure compliance with company policies & regulations
- ⚖️ Coordinate with legal, operations & risk teams for escalations
- 🚶 ♂️ Conduct field visits & review meetings
- 📉 Control portfolio health, roll rates & bucket movement
- 📚 Implement training programs to improve negotiation & recovery skills
Eligibility Criteria
- 8+ years in Collections (Field + Tele-Collections)
- Experience with secured/unsecured loan portfolios
- Proven record in large team & state-level operations
- Strong knowledge of delinquency management & recovery strategies
- Excellent leadership, negotiation & stakeholder management skills
- Proficiency in MS Excel & reporting dashboards 💻
Key Skills & Competencies
- 👩 💼 Team Leadership & People Management
- 📊 Recovery Strategy & Portfolio Management
- 🚀 Field Operations Management
- ☎️ Tele-Collections Supervision
- 📈 Data Analysis & Reporting
- ⚖️ Compliance & Risk Awareness
Click on Apply to know more.