Konexions Backoffice Services Pvt Ltd
Website:
jumbokonexions.com
Job details:
This job is provided by apna.co Job Description – Collection ExecutiveJob Title: Collection Executive
Department: Collections
Location: Noida Sector 5
Job SummaryWe are looking for a dedicated and result-oriented Collection Executive to join our team. The candidate will be responsible for contacting customers regarding overdue payments, resolving payment-related queries, and ensuring timely collections while maintaining a professional and customer-friendly approach.
Key ResponsibilitiesContact customers via phone regarding pending or overdue payments.
Follow up with customers to ensure timely payment of outstanding dues.
Negotiate Payment Plans Within Company Guidelines When Required.
Maintain accurate records of customer interactions and payment commitments.
Update collection status in the CRM/system after every call.
Resolve customer queries related to payments and accounts.
Meet daily, weekly, and monthly collection targets.
Escalate complex cases to the Team Leader or Supervisor when necessary.
Ensure compliance with company policies and collection guidelines.
Eligibility CriteriaMinimum Qualification: 12th Pass / Graduate.
Freshers and experienced candidates can apply (as per process requirement).
Good communication and negotiation skills.
Basic computer knowledge.
Ability to work under targets and deadlines.
Required SkillsEffective Communication Skills.
Convincing and negotiation abilities.
Customer handling skills.
Problem-solving attitude.
Time management.
Team player with a positive attitude.
Salary & BenefitsFixed Salary: As per company policy.
Attractive Performance Incentives.
Growth opportunities.
Professional work environment.
Working DetailsLocation: Noida Sector 5
Working Days: 6 Days a Week
Shift: Day Shift (or as per process requirement)
Weekly Off: As per roster/company policy
Preferred Candidate Profile
Confident and professional communication.
Willingness to achieve collection targets.
Responsible, disciplined, and customer-focused.
Click on Apply to know more.
