Millennium
Website:
mlp.com
Job details:
The Collaboration and Productivity team at Millennium manages e-mail, chat, mobility and M365 services globally. We are looking for a strong consultant candidate to provide operational and administrative support for our services with a strong focus on automation. Must be able to work in a fast paced, ever changing environment both independently and in a team setting.
Principal Responsibilities
- Provide operational and administrative support for the Collaboration infrastructure
- Monitor and analyze system health, capacity and performance
- Leverage ServiceNow to fulfill end user requests and resolve incidents
- Work closely with various teams and vendors to troubleshoot issues
- Analyze and improve processes through automation and workflows
- Collaborate with the global infrastructure teams on projects, new services and features
- Review and document existing infrastructure and procedures
- Assist with escalation support for business critical systems
Qualifications
- Experience with M365 services (Azure AD, Exchange Online, OneDrive, Sharepoint Online)
- Experience with MDM and MAM (Microsoft Intune, Blackberry UEM)
- Experience with Mobile Application Development on IOS and Android
- Experience with MS Intune mobile SDKs and MS App Proxy
- Experience with mobile third-party application management
- Minimum three years operations experience with Microsoft Exchange 2016/2019/SE
- Broad knowledge of Windows Server administration, network design, storage, load balancing
- PowerShell scripting skills
- Operates with moderate supervision and exercises independent judgement in problem resolution
- Excellent analytical and problem solving skills
- Strong communication and interpersonal skills
- Good team player willing to learn and participate with other
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