Customer Service Coordinator

You'll be joining a team of coordinators that assist the wider administration team in delivering a high quality of service to NHS patients and ensure a seamless transition of the patient journey. Everyday you'll be using your excellent interpersonal skills and effective communication skills to support patients with their queries and offering basic advice via phone, email, and text messaging. You'll also use your keen eye for detail to ensure that the system and records are well maintained, accurate, and up-to-date. This will include booking, rebooking, and following up on patient appointments and the associated administrative tasks around this.

Collab Talent Solutions is proud to be exclusively partnered with a growing services business between Bath and Radstock to recruit a new friendly face to their administration team on a full-time permanent basis due to increased demand for their services.