About the role
%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-size:22.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3ESalesforce Technical Architect (Experience Cloud)%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cstrong%3ELocation: %3C/strong%3EDallas, Texas (Hybrid) 4 days per week.%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cstrong%3ERole Overview%3C/strong%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3EThe Salesforce Technical Architect will be responsible for defining, governing, and delivering the end‑to‑end technical architecture for a new Salesforce Partner Portal built on Salesforce Experience Cloud (LWR framework) to support Dealer and Distributor management. The New Portal is replacing an old SharePoint/Angular based portal.%3C/p%3E%3Cp class=%22MsoNormal%22%3EThis role will lead solution design across Salesforce and multiple enterprise systems, including an external Content Management System (Adobe AEM), an external Document Management System (DMS), and SAP ERP, integrated via APIGEE and SAP CPI.%3C/p%3E%3Cp class=%22MsoNormal%22%3EIn addition to greenfield portal delivery, the architect will design and execute a portal transition strategy, enabling phased migration of capabilities and personas from an existing legacy portal while ensuring business continuity.%3C/p%3E%3Cp class=%22MsoNormal%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cstrong%3EResponsibilities:%3C/strong%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3EExperience Cloud %26amp; Front End Architecture%3C/p%3E%3Cp class=%22MsoNormal%22%3EOwn the Experience Cloud architecture using the LWR framework, ensuring scalability, performance, and security for external users.%3C/p%3E%3Cp class=%22MsoNormal%22%3EDefine component architecture using Lightning Web Components (LWC) optimized for LWR constraints.%3C/p%3E%3Cp class=%22MsoNormal%22%3EWork with UX team to design role%3Cspan style=%22mso-spacerun:yes;%22%3E%26nbsp; %3C/span%3Eand persona based experiences for Dealers, Distributors, and internal support users.%3C/p%3E%3Cp class=%22MsoNormal%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22%3EERP %26amp; Integration Architecture (SAP)%3C/p%3E%3Cp class=%22MsoNormal%22%3EWork with Integration and SAP team to architect robust integrations between Salesforce and SAP ERP using APIGEE (API Gateway) and SAP CPI (middleware orchestration)%3Cspan style=%22mso-spacerun:yes;%22%3E%26nbsp; %3C/span%3Efor%3C/p%3E%3Cp class=%22MsoNormal%22%3ECustomer data synchronization (Dealers %26amp; Distributors – Accounts, Contacts, Users)%3C/p%3E%3Cp class=%22MsoNormal%22%3EJob submission from Salesforce Partner Portal to SAP and orchestration of responses back to Salesforce%3C/p%3E%3Cp class=%22MsoNormal%22%3EExposure of SAP transactional data (Orders, Invoices) within the Partner Portal%3C/p%3E%3Cp class=%22MsoNormal%22%3EDefine data mapping, transformation, error handling, retries, reconciliation, and audit mechanisms.%3C/p%3E%3Cp class=%22MsoNormal%22%3EPartner with SAP and integration teams to ensure scalability and SLA compliance.%3C/p%3E%3Cp class=%22MsoNormal%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22%3ECMS %26amp; Document Management Integration%3C/p%3E%3Cp class=%22MsoNormal%22%3EDesign scalable integration between Salesforce Experience Cloud and external CMS (Adobe AEM).%3C/p%3E%3Cp class=%22MsoNormal%22%3EArchitect secure integration with an external Document Management System, enabling retrieval and display of:%3C/p%3E%3Cp class=%22MsoNormal%22%3EProduct catalogs%3C/p%3E%3Cp class=%22MsoNormal%22%3ECustomer specific documents (contracts, invoices, statements, etc.)%3C/p%3E%3Cp class=%22MsoNormal%22%3EEnsure document and content access adheres to user entitlements and security policies.%3C/p%3E%3Cp class=%22MsoNormal%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22%3EIdentity, Access %26amp; Security Architecture%3C/p%3E%3Cp class=%22MsoNormal%22%3EArchitect Role based Access Control by using Microsoft Entra ID as primary enterprise IAM and Salesforce inbuild Sharing and Security tools%3C/p%3E%3Cp class=%22MsoNormal%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22%3EPortal Transition %26amp; Co Existence Strategy%3C/p%3E%3Cp class=%22MsoNormal%22%3EDefine and own the transition strategy from legacy partner portal to the new Salesforce Experience Cloud portal.%3C/p%3E%3Cp class=%22MsoNormal%22%3EDesign phased migration of:%3C/p%3E%3Cp class=%22MsoNormal%22%3EPortal capabilities%3C/p%3E%3Cp class=%22MsoNormal%22%3EUser personas (Dealers, Distributors, Admins)%3C/p%3E%3Cp class=%22MsoNormal%22%3EData and integrations%3C/p%3E%3Cp class=%22MsoNormal%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22%3ETechnical Governance %26amp; Delivery Leadership%3C/p%3E%3Cp class=%22MsoNormal%22%3EServe as the primary Salesforce technical authority for the program.%3C/p%3E%3Cp class=%22MsoNormal%22%3EDefine architecture principles, guardrails, and best practices across Salesforce and integrations.%3C/p%3E%3Cp class=%22MsoNormal%22%3EDrive design reviews, technical decision logs, and architectural sign offs.%3C/p%3E%3Cp class=%22MsoNormal%22%3EGuide development teams on complex Salesforce, LWC, and integration patterns.%3C/p%3E%3Cp class=%22MsoNormal%22%3ECollaborate with Product Owners, UX teams, SAP teams, and enterprise architects.%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cstrong%3ERequired Skills %26amp; Experience%3C/strong%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E8–12+ years of Salesforce platform experience with strong Experience Cloud focus , in designing and leading / guiding tech teams.%3C/p%3E%3Cp class=%22MsoNormal%22%3EHands on expertise with LWC, Experience Builder, and external user security models.%3C/p%3E%3Cp class=%22MsoNormal%22%3EDeep understanding of Salesforce data modeling, sharing, and external user constraints.%3C/p%3E%3Cp class=%22MsoNormal%22%3EEngages across architecture, design, build, test, transition, and go live phases.%3C/p%3E%3Cp class=%22MsoNormal%22%3EAbility to Partners closely with enterprise architecture, security, SAP, and middleware teams.%3C/p%3E%3Cp class=%22MsoNormal%22%3EIntegration %26amp; Middleware%3C/p%3E%3Cp class=%22MsoNormal%22%3EExperience%3Cspan style=%22mso-spacerun:yes;%22%3E%26nbsp; %3C/span%3Eintegrating Salesforce with SAP ERP or equivalent enterprise ERPs.%3C/p%3E%3Cp class=%22MsoNormal%22%3EExperience designing integrations using API led architecture using APIGEE (or similar) and SAP CPI (Pref)%3C/p%3E%3Cp class=%22MsoNormal%22%3EStrong understanding of REST APIs, async patterns, eventing, and orchestration.%3C/p%3E%3Cp class=%22MsoNormal%22%3ENice to Have%3C/p%3E%3Cp class=%22MsoNormal%22%3EExperience integrating Salesforce portals with Adobe AEM or similar CMS platforms.%3C/p%3E%3Cp class=%22MsoNormal%22%3EExperience with Document Management Systems and secure document delivery patterns.%3C/p%3E%3Cp class=%22MsoNormal%22%3EUnderstanding of headless or hybrid portal architectures.%3C/p%3E%3Cp class=%22MsoNormal%22%3EExperience integrating Salesforce Experience Cloud with enterprise IAM solutions like Microsoft Entra ID%3C/p%3E%3Cp class=%22MsoNormal%22%3EPrior experience in manufacturing, automotive, or dealer/distributor ecosystems.%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cstrong%3ESalary and Other Compensation:%3C/strong%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3EApplications will be accepted until 05/22/2026.%3C/p%3E%3Cp class=%22MsoNormal%22%3EThe annual salary for this position is between %24 100,000– %24 160,000 depending on experience and other qualifications of the successful candidate.%3C/p%3E%3Cp class=%22MsoNormal%22%3EThis position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.%3C/p%3E%3Cp class=%22MsoNormal%22%3EBenefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EMedical/Dental/Vision/Life Insurance%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EPaid holidays plus Paid Time Off%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E401(k) plan and contributions%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3ELong-term/Short-term Disability%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EPaid Parental Leave%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EEmployee Stock Purchase Plan%3C/li%3E%3C/ul%3E%3Cp class=%22paragraph%22 style=%22margin:0in;vertical-align:baseline;%22%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-bidi-theme-font:minor-bidi;mso-fareast-font-family:Aptos;mso-fareast-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3EDisclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.%26nbsp;%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22paragraph%22 style=%22margin:0in;vertical-align:baseline;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22paragraph%22 style=%22margin:0in;vertical-align:baseline;%22%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-bidi-theme-font:minor-bidi;mso-fareast-font-family:Aptos;mso-fareast-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3EPlease note, this role cannot offer visa transfer or sponsorship now or in the future.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22paragraph%22 style=%22margin:0in;vertical-align:baseline;%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan class=%22eop%22 style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-theme-font:major-fareast;%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:#E8E8E8;%22%3E%3Cspan style=%22mso-themecolor:background2;%22%3E#LI-CN1%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%26nbsp;%3C/p%3E
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