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Process Executive, US Mortgage, International Voice Process, Customer Service, Senior AR Caller

Salary

₹3 - 5 LPA

Min Experience

0 years

Location

Hyderabad, Indore, Noida, Mumbai, Pune, Coimbatore, Kolkata

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Cognizant, one of the world's leading IT and business process service companies, has announced a Mega Walk-In Drive 2025 for freshers and experienced professionals across multiple cities in India. This hiring drive is open for various roles including Process Executive, US Mortgage, International Voice Process, Customer Service, and Senior AR Caller positions. If you are looking to start your career with a globally recognized company that values learning, growth, and innovation, then this Cognizant Off Campus Drive 2025 is the right opportunity for you. Job Overview Cognizant's latest walk-in recruitment 2025 offers a fantastic opportunity for fresh graduates as well as professionals with up to 9 years of experience. Selected candidates will work in customer-facing and support-based roles, providing voice and non-voice assistance to clients across the globe. This drive is open for graduates in any discipline, including B.Com, BBA, BMS, BA, BHM, and B.Sc. Candidates with strong communication skills, problem-solving ability, and flexibility to work in shifts are highly encouraged to attend. Key Responsibilities For Process Executive: Handle customer interactions through voice, non-voice, or blended channels. Resolve queries efficiently while maintaining professional communication. Document all interactions accurately. Ensure customer satisfaction through quality service delivery. Work comfortably in night shifts and handle multiple customer issues with composure. For International Voice Process: Manage international customer queries through calls, emails, and chats. Deliver prompt and accurate solutions related to company products and services. Maintain updated records using CRM tools. Ensure a professional approach in every customer interaction. Willingness to work in office-based night shifts. Skills Required Excellent verbal and written communication skills. Good analytical and problem-solving abilities. Flexibility to work in rotational or night shifts. Positive attitude and customer-oriented mindset. Basic computer knowledge and typing proficiency. Ability to handle international client communication efficiently.

About the company

Cognizant Technology Solutions Corporation, headquartered in New Jersey, USA, is a Fortune 500 company with over 370,000 employees globally. Founded in 1994, Cognizant has built a strong reputation for delivering cutting-edge IT, digital transformation, consulting, and business process services across industries such as healthcare, finance, manufacturing, and technology.

Skills

customer service
problem-solving
communication
customer-oriented
computer knowledge
typing