About the Department
FAMILY SUPPORT SPECIALIST I
NATURE OF WORK: Under direct supervision, the Family Support Specialist is responsible for providing home-based prevention services focusing on supporting the parent child relationship, attachment, and family enhancement through child development education, play, goal setting, assessments, and coordination of services/activities for overburdened families; performs related work as assigned
FAMILY SUPPORT SPECIALIST II
NATURE OF WORK: Under general supervision, the Family Support Specialist II is responsible for providing home-based prevention services focusing on supporting the parent child relationship, attachment, and family enhancement through child development education, play, goal setting, assessments, and coordination of services/activities for overburdened families, mentoring new Family Support Specialists; performs related work as assigned
Please note: Pay for this position is dependent on qualifications.
The hiring range for the position is:
Family Support Specialist I- $45,230.02 to $47,491.52
Family Support Specialist II- $48,680.32 to $51,114.33
Position Duties
(Illustrative Only)
HEALTHY FAMILIES FAMILY SUPPORT SPECIALIST I- Conducts home visits virtually or in-person and assesses family needs and provides case management services, when necessary, while promoting self-sufficiency
- Utilizes child development curricula with each family and promote positive parent-child relationships
- Utilizes floor time to support play within the parent and child relationship
- Utilizes appropriate limit setting and boundaries
- Maintains necessary assessments and documentation in accordance with County and funding source requirements
- Participates in and comes prepared for weekly supervision with Program Supervisor.
- Coordinates with other community services
- Attends and participates in all scheduled Healthy Families conferences, seminars, in-service training and parent events
- Maintains all Healthy Families quality assurance standards, i.e. home visitation rate, etc.
- Participates in agency Continuous Quality Improvement activities
- Performs related duties as assigned
HEALTHY FAMILIES FAMILY SUPPORT SPECIALIST II- Performs the duties of a Family Support Specialist I.
- Participates in a County, community or Healthy Families Arizona committee.
- Actively supports the Supervisor in onboarding new Family Support Specialists and mentoring with community resources, curriculum, home visiting and paperwork.
- Provides administrative support to Program Supervisor as assigned, including supporting case staffing management and chart reviews as assigned.
- Observe a Program Supervisor during weekly supervision with staff at least twice a year.
- Observe end of month completion at least twice a year.
- Remains up to date on best practices and emerging trends in home visiting programs and services.
- May be responsible for the development of additional trainings as required for the population(s) served.
- May be responsible for assigning and reviewing the work of others.
- Other duties as required by the County or the Program Supervisor.
Essential functions of this position include driving; working with and around other staff and clients; vision acuity (near) for reading computer work; hearing and speech for ordinary conversation and for communicating with staff and clients; finger dexterity / touch for typing filing etc.
Minimum Qualifications
FAMILY SUPPORT SPECIALIST I
MINIMUM QUALIFICATIONS:
High school diploma and two years of work experience.
ADDITIONAL REQUIREMENTS:
Must be able to provide proof of education (i.e. High School diploma or equivalent or College degree/transcripts)
Must have a valid Arizona’s driver’s license, vehicle and have proof of a current and valid motor vehicle insurance. Final job offer will be contingent upon a satisfactory 5-year Arizona Motor Vehicle Report.
Must be eligible and able to obtain/maintain a level 1 fingerprint clearance card.
Must be able to be certified in CPR/First Aid.
Final job offer will be contingent upon a clear pre-employment drug test.
This position is non-exempt from overtime.
FAMILY SUPPORT SPECIALIST IIBachelor’s degree in social work or related fields of Nursing or Early Childhood education fields and one year of experience OR
- Three years’ experience as a Family Support Specialist I.
If promoting from a Family Support Specialist I position, the following must be completed before promotion to the Family Support Specialist II position:"- Completion of Healthy Families America Quick Start, Stop-Gap, 12 months Wrap-Around, FSS Foundations for Family Support Core and annual Child Abuse and Neglect Mandated Reporter and Diversity, Equity, Inclusion and Belonging trainings.
ADDITIONAL REQUIREMENTS:Must be able to provide proof of education (i.e. High School diploma or equivalent or College degree/transcripts)
Must have a valid Arizona’s driver’s license, vehicle and have proof of a current and valid motor vehicle insurance. Final job offer will be contingent upon a satisfactory 5-year Arizona Motor Vehicle Report.
Must be eligible and able to obtain/maintain a level 1 fingerprint clearance card.
Must be able to be certified in CPR/First Aid.
Final job offer will be contingent upon a clear pre-employment drug test.
This position is safety sensitive.
This position is non-exempt from overtime.
PREFERRED QUALIFICATIONSBachelor's degree in Social Work, Nursing, or Early Childhood Education/Elementary Education
The ideal candidate has experience in supporting children and families. They have an understanding of child growth and development and the importance of parent-child relationships, is resourceful, and is able to support families in navigating community resources. The ideal candidate is relational, a strong communicator, a multi-tasker and team-oriented.Other Qualifications
FAMILY SUPPORT SPECIALIST I
- Working knowledge of:
- Child growth and development and parent-child relationships
- Challenges and needs of families in Coconino County
- Community resources and supports
- Principles and practices of case management
- Standard software applications and video conferencing platforms
- Business English, spelling and arithmetic, punctuation and grammar
- Office practices and procedures
- Skill in:
- Social skills demonstrative of empathy and support
- Relationship building
- Relating to individuals who may not share basic commonality, including value system and behavior norms.
- Interacting and communicating effectively with individuals from different cultural and socio-economic backgrounds
- Utilizing Microsoft Office applications and web-based technologies
- Ability to:
- Act as positive role model for clients
- Provide services that are strength-based and family-centered even in a chaotic and stressful family environment.
- Learn and practice basic supportive skills while maintaining personal and programmatic boundaries.
- Manage multiple priorities, illustrate attention to detail, and show evidence of being conscientious regarding strict deadlines.
- Deal impartially with individuals of various socioeconomic, ethnic, and cultural backgrounds
- Work collaboratively within a team environment to accomplish common goals and objectives
- Perform duties with demonstrated ability to work independently in rapidly changing environments
- Work safely and support the culture of workplace safety
- Establish and maintain effective working relationships with employees, other agencies and the public
- Follow written and verbal instructions
- Communicate effectively verbally and in writing
FAMILY SUPPORT SPECIALIST IIWorking knowledge of:- Child growth and development and parent-child relationships
- Challenges and needs of families in Coconino County
- Community resources and supports
- Principles and practices of case management
- Standard software applications and video conferencing platforms
- Business English, spelling and arithmetic, punctuation and grammar
- Office practices and procedures
Skill in:- Social skills demonstrative of empathy and support
- Relationship building
- Relating to individuals who may not share basic commonality, including value system and behavior norms.
- Interacting and communicating effectively with individuals from different cultural and socio-economic backgrounds
- Utilizing Microsoft Office applications and web-based technologies
Ability to:- Provide services that are strength-based and family-centered even in a chaotic and stressful family environment.
- Learn and practice basic supportive skills while maintaining personal and programmatic boundaries.
- Manage multiple priorities, illustrate attention to detail, and show evidence of being conscientious regarding strict deadlines.
- Deal impartially with individuals of various socioeconomic, ethnic, and cultural backgrounds
- Work collaboratively within a team environment to accomplish common goals and objectives
- Perform duties with demonstrated ability to work independently in rapidly changing environments
- Work safely and support the culture of workplace safety
- Establish and maintain effective working relationships with employees, other agencies and the public
- Follow written and verbal instructions
- Communicate effectively verbally and in writing
Coconino County is an Equal Opportunity Employer.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.