Coordinator, Digital Publishing

Year Round

Why join CMH?

We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people-both employees and guests-who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things That Are Important To Us

• Safety as a cornerstone.
• Share our passion - every day.
• Always act with integrity.
• We work as a team.
• Aim for best.
• Balance our social, fiscal, and environmental responsibilities.
  
  

Things That Are Important To You

• The opportunity to build lifelong friendships with staff and guests from around the world.
• Working for a company that stands behind its mission, vision, and values.
• An inclusive and rewarding company culture where employees are valued and supported.
• Explore and work at a world-class mountain destination.
• Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.
• Work with hospitality professionals that take pride in providing a high-end guest experience.
• An opportunity to grow and learn in a work environment that promotes feedback and development.
• Discounts with brand partners and on CMH merchandise.
• Opportunities to heli-hike and heli-ski, as available.
  
  

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.

Visit www.cmhheli.com/jobs to learn more.

Position Title: Coordinator, Digital Publishing

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Senior Manager, Marketing Operations

Location of Work: Banff, Alberta, option for remote work within Alberta & BC

Job Status: Full-time, Year-Round

FLSA Status: Non-Exempt

Number of Positions: 1

Direct Reports: 0

Date of Last Review: May 2025

Desired Start Date: Early June 2025

Posting Close Date: This posting will remain open until a suitable candidate is found. The earliest closing date is May 23, 2025.

Position Overview

We are seeking a detail-oriented Digital Publishing Coordinator to join our team. This role is responsible for maintaining our digital presence through website updates, blog management, and email deployment. The ideal candidate will have strong organizational skills, a meticulous eye for detail, and experience with content management systems.

Essential Duties And Responsibilities

• Update and maintain website content across multiple platforms including Sanity and Contentful.
• Format, schedule, and publish blog posts according to editorial calendar
• Prepare and deploy email campaigns using our email platform Acoustic
• Ensure all digital assets are properly tagged, organized, and archived
• Conduct regular quality assurance checks on website pages and digital publications
• Coordinate with team members to gather necessary assets and information for updates
• Coordination with agencies and cross-functional partners
• Maintain project timelines and track progress of digital publishing initiatives
• Support basic troubleshooting of website issues and escalate technical problems as needed
• CMH health and safety initiatives.
• Help support implementation of CMH sustainability initiatives.
• Train, participate in and provide support, as required, during emergency response situations.
• Support guests and employees in the field program during area visits, as needed.
  
  

Minimum Qualifications

• Post-secondary degree/diploma in Marketing, Communications, or related field. Alternatively, extensive experience with content management systems such as Sanity or Contentful will be considered.
• Marketing experience in the tourism, outdoor recreation, or adventure industry, preferred.
• 1-2 years experience with digital asset management a plus (ContentHub).
• Understanding of outdoor adventure terminology and culture, preferred.
• 1-2 years familiarity with email marketing platforms (Acoustic, Knack, Litmus).
• Basic HTML knowledge preferred, not required.
  
  

Competencies, Knowledge, Skills, Abilities, And Other Qualities

• Strong attention to detail and quality control skills
• Curiosity and a solutions-oriented mindset
• Excellent organizational abilities and time management
• Ability to follow established processes and suggest improvements
• Demonstrates integrity, discretion, and problem solving.
• Has demonstrated attention-to-detail, with accurate data-entry skills and abilities.
• Able to communicate in an effective and timely manner over the phone, in-person, and possesses strong written communication skills.
• Positive and collaborative working style with an ability to build meaningful relationships with key internal and external stakeholders.
• Proven ability to maintain confidentiality and professional working relationships with peers.
• Technical proficiency in Microsoft Office, Microsoft 365, as well as an ability to learn other relevant software platforms.
• Able to prioritize tasks in a complex and fast-paced environment with seasonal workload fluctuations and changing priorities.
• Confidence to interact with all levels of the company in a hub-and-spoke model in which many individuals are remote.
• Trustworthy, goal-oriented, respectful, and self-directed in completing the core functions of the role.
• Sees projects through to completion including follow-up on any identified issues.
• Strong sense of work ethic and accountability, with an ability to function well in a team environment and focus on team success.
• Effectively prioritize tasks, responsibilities, and goals; use goals to guide actions and create detailed action plans.
  
  

Working Conditions

• Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.
• Manual dexterity to operate a computer and other common office equipment on a constant basis.
• This position may require occasional travel to CMH areas, as well as some travel to industry functions on an occasional basis.
• CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.
  
  

Other Duties As Assigned

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.

Compensation

A competitive compensation package will be provided based upon qualifications, experience, and skill set. Further details will be discussed in a personal interview.

Benefits And Perks

• Health and dental benefits after 90-day probationary period.
• Group Savings Plan eligibility after the 90-day probationary period.
• Paid personal/sick and vacation days.
• CMH Ski Pass Program.
• IKON Pass Benefits.
• Pro deal affiliations with Brand Partners.
• Opportunities to heli-hike and heli-ski, as available.
• CMH is an equal opportunity employer**

CMH Heli-Skiing & Summer Adventures is a company that guides guests through life-changing mountain experiences. They are committed to developing a rich culture, a diverse workforce, and a healthy work environment.