Sliceinn
Website:
sliceinn.in
Job details:
Job Summary:
Sliceinn is seeking a reliable and service-oriented Cluster Operations Supervisors to oversee day-to-day operations of our cluster of properties in Bangalore. You will be responsible for ensuring smooth functioning of the property, delivering a great guest experience, and managing on-ground teams and vendors. This role requires someone with strong organizational skills, facility and housekeeping management, operational discipline, and a passion for hospitality.
Responsibilities:
- Oversee daily operations of assigned cluster of properties, ensuring cleanliness, maintenance, safety, functionality, and guest readiness.
- Coordinate with housekeeping, security, in-house/outsource maintenance, and the central team for smooth functioning.
- Ensure guest check-in/check-out processes are seamless and support the delivery of exceptional guest experiences.
- Handle guest requests, complaints, and emergencies in a prompt and professional manner.
- Monitor property inventory, amenities, upkeep, and raise service/repair requests when needed.
- Ensure adherence to brand standards, hygiene protocols, and maintenance schedules.
- Coordinate with vendors, service providers, and support staff for property services.
- Keep accurate records of bookings, expenses, maintenance logs, and property-related data.
- Support central operations and community teams during audits, events, or promotions.
Qualifications:
- 2-5 years of experience in property management, hospitality operations, or facility supervision.
- Strong interpersonal and communication skills; fluent in English and local language.
- Experience in handling guest relations, housekeeping, and vendor coordination.
- Basic knowledge of electrical, plumbing, or facility systems is a must.
- Proficient in using Excel, digital tools, or property management software.
- Highly organized, reliable, and able to handle multiple responsibilities on-site.
- Flexible to work in shifts and during weekends/holidays if required.
If you're someone who enjoys managing operations, solving problems on the ground or remotely, and ensuring every guest feels at home we’d love to hear from you.
About us:
Sliceinn is a new-age hospitality brand offering thoughtfully designed living spaces for modern travelers and working professionals. Based in Bangalore, we focus on community-driven stays, personalized guest experiences, and design-forward environments that blend comfort, functionality, and style.
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