RAHI Care
Website:
rahicare.com
Job details:
Company Description RAHI Care Official is a healthcare organization dedicated to making quality renal care accessible and affordable for communities across India. The company focuses on addressing the growing burden of kidney disorders and End Stage Renal Disease by providing modern dialysis facilities in regions where such services are limited or unavailable. RAHI Care operates a network of renal care centers equipped with advanced technology and managed by skilled medical professionals to deliver high standards of kidney care. With 52 locations across states including Punjab, Haryana, Uttarakhand, Odisha, Rajasthan, and Himachal Pradesh, the organization is expanding its reach to serve more patients. Its promoters and team include specialist doctors with over 15 years of experience, as well as entrepreneurs, managers, and academicians committed to improving healthcare outcomes.
Role Description The Cluster Manager (Operation and Quality) is a full-time on-site role based in Sambalpur, responsible for overseeing the operational efficiency and quality standards of multiple renal care centers within the cluster. This role includes coordinating daily clinical and non-clinical operations, ensuring adherence to protocols, regulatory requirements, and patient safety guidelines. The Cluster Manager monitors service quality, patient experience, and resource utilization, and implements process improvements to enhance performance and outcomes. They collaborate with medical and administrative teams, manage staffing and training needs, and support budgeting, reporting, and compliance activities. The role also involves regular visits to centers within the cluster, resolving operational issues, and working closely with senior leadership to align cluster performance with organizational goals.
Qualifications
- Experience in healthcare operations management, preferably in dialysis, hospital, or clinical center settings.
- Strong skills in quality assurance, process improvement, and compliance with healthcare standards and regulations.
- Proficiency in team leadership, staff coordination, and stakeholder management across multiple locations.
- Ability to analyze operational data, prepare reports, and use insights to drive performance and service improvements.
- Solid communication and interpersonal skills for working with medical professionals, administrative staff, and patients.
- Bachelor’s or Master’s degree in Healthcare Management, Business Administration, Nursing, or a related field.
- Comfort with on-site, field-based work, including regular travel within the assigned cluster.
- Prior experience in multi-center or cluster management roles and familiarity with renal care services is an advantage.
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