Cluster Manager

Dawaa Dost

Required skills

Website: dawaadost.com
Job details:

Responsibilities

Oversee daily operations of 5–7 retail medical stores within the assigned cluster.
Monitor sales performance, stock availability, and compliance at all outlets.
Lead, train, and supervise store managers and staff to achieve business goals.
Ensure adherence to all pharmacy regulatory and compliance requirements.
Coordinate with the supply chain and procurement teams for inventory management.
Implement company policies and promotional strategies at store level.
Conduct regular audits and store visits to ensure SOP adherence.
Analyze performance reports and take corrective actions to improve KPIs.
Handle customer grievance escalations and ensure excellent service standards.
Assist in recruitment, onboarding, and performance management of cluster staff.

Qualifications

Graduate or Diploma in Pharmacy/Healthcare Management or relevant field.
Minimum 3–4 years of experience in healthcare or retail pharmacy management.
Must have handled operations of at least 4–5 medical stores.
Strong leadership, team handling, and interpersonal skills.
Sound knowledge of pharmacy operations, inventory control, and compliance.
Proficient in MS Office and retail management software.

Interested candidates can share their CV on himanshi.saini@dawaadost.com and whatspp only 9257029677

Click on Apply to know more.

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