Ileseum Clubs
Website:
ileseum.club
Job details:
Company Description
Ileseum Clubs is India's leading Sports & Leisure Club Management Company, offering state-of-the-art facilities that integrate sports, fitness, leisure, and co-working under one roof. We create vibrant spaces designed to energize and elevate everyday living, catering to the modern urban lifestyle. Committed to redefining urban lifestyles, our holistic club experiences promote wellness, productivity, and leisure. Partnering with premier developers like The Wadhwa Group, Godrej Properties, and others, we bring world-class sports ecosystems into premium real estate environments. Our rapidly growing national presence reflects our dedication to delivering India's most comprehensive club-life solutions.
Role Description
We’re looking for people who enjoy being around sports and understand how a facility runs on the ground. This role involves managing day-to-day sports operations, ensuring courts and equipment are maintained, supporting members during play, and being actively involved in club events and activities. It’s a hands-on role that requires energy, ownership, and the ability to engage with people in a fast-paced environment. Independently handle P&L of the Club.
We support gender diversity and Applications from women professionals are highly welcomed.
Roles & Responsibilities:
Club Operations & Planning:
- Coordinate and oversee the execution of club events, customer service, member engagement.
- Develop an annual activity calendar and track progress.
Stakeholder Communication:
- Administrative incharge of the club operations
- Conduct meeting with members and client representatives, follow up on the points discussed and ensure closure,
Team Management:
- Properly delegate, monitor and evaluate Customer service, facility, sports and support teams of the club.
- Ensure all staff consistently comply with the uniform policy by always wearing the designated attire while on duty.
- Responsible for managing disciplinary actions involving all Club level employees.
Budget & Resource Management:
- Assist in managing club budgets, expenditure, resource allocation and proper accounting thereof.
- Coordinate with management for any necessary approvals or procurement.
Membership Engagement:
- Consistently deliver a high standard of customer service by creating a welcoming, supportive environment for all members.
- Promptly and professionally address concerns, complaints, or suggestions, turning potential issues into opportunities to strengthen member relationships and improve club services.
Program & Event Planning:
- Strategically plan, coordinate, and oversee a variety of engaging fitness programs, wellness challenges, workshops, and social events that cater to diverse member interests and goals.
- Collaborate closely with instructors, personal trainers, and wellness professionals to design and implement innovative offerings that enhance the member experience, boost participation, and support overall club engagement.
- Monitor attendance and feedback to refine programming, ensuring events remain fresh, impactful, and aligned with the clubs vision and member expectations.
Reporting & Documentation:
- Maintain documentation of all club activities for audit, continuity, and institutional reporting.
- Provide regular updates to the club president, coordinator of the property, managing committee and management of Ileseum Clubs.
Candidate with fitness club or clubhouse exposure / experience is preferred.
Please send your Resumes at Hariharan@ileseum.club
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